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January 2024 by Alyssa Marilyn
As an ACTIVE DUTY military member, I will NEVER spend my hard earned money here again!! I had the worst experience with a nail salon ever here! I had to come back in because of simple shaping and texture left on the nail. The work was not neat and paint was left on my hand. The lady continued to burn me with the drill after I told her it hurt. Then I had to come AGAIN the next day because my nail broke. The owner tried to make me come back 2 hours later to fix one nail. And even after getting it fixed, the fixed nail looks COMPLETELY different from the rest as far as shape, the white line on the French tip, and the texture. I heard the owner gossiping to a co worker about me. She did not take her time and was so disrespectful. John’s Creek Nails and Spa must work on taking their time, focusing on their work and customer service.
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January 2024 by Anna S
It was an okay pedicure. The lady got a bunch of nail polish on the skin next to my nail and didn’t get all of it off.
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January 2024 by Jessica E
I have been coming here for over a year now and Tim does my nails. She is the best tech here, but unfortunately I won’t be coming back due to poor management and untrained techs. Today I came in to have my acrylics removed and a manicure. Mai the shop owner greeted me, I told her what I wanted and she directed me where to sit. A female tech proceeded to CUT OFF my acrylic nails with a nail clipper without first dissolving the acrylics! She immediately hurt me, because obviously acrylics are thick and this is not professional and is not standard practice! Then she proceeds to file them with her drill and she hurt me again because she wasn’t picking up the drill, so it was getting too hot - again not professional or the industry standard. I was ready to leave at this point but I was patient and let her know that hurt…at this point she attempts to soak off my nails using acetone soaked cotton balls and foil… she couldn’t wrap them correctly, she didn’t use heat or put them in a baggy, no hot towel to speed up the process or anything, and instead tells me I need to sit for ONE HOUR and pulls out her phone and sits back in her chair! At this point I’m now irritated enough to tell call Mai over and Mai is trying to tell me she has to soak them since I don’t want her to use the drill. ?!?!?! What is going on at this salon and why are untrained unskilled techs just doing whatever insanity they please.,. I have been getting my nails professionally done for 35 years. I have NEVER seen such unprofessional behavior… she proceeded to attempt to remove my nails for an hour. This woman was removing the used cotton soaked cotton balls from my fingers and putting it back into the jar!!! Unsanitary and against the health department! I got up with half removed acrylics and cotton stuck all over them and asked what I owe and said I’m leaving. Mai said don’t worry about it so I left and went to another much more professional salon who removed my nails by correctly wrapping them in foil, then putting a plastic bag over them, and placing a hot towel over them to easily remove my acrylics in 10 mins.To lose a regular patron by putting them with someone who has no business working in this industry is stupid. I legitimately think she was drunk or has no license and no training. It’s not how you run a successful business, and I will not be back.
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December 2023 by Jenn M
My daughter and I have been going to Mia for several years. She does a wonderful job. My nails look natural and last 3 weeks. Salon is clean and everyone there is accommodating. They are all pleasant. We leave there happy every time!
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December 2023 by MomaKin SingIt
Open late, very nice, attentive service. Will return. I really appreciated they took such care with my elderly mother, during their last hour, didn't rush and didn't mind when we wanted to add a manicure to her pedicure. She was so happy and the great quality work lasted for many weeks and was very reasonable.
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October 2023 by Mary Hayden Huntley
This was my first time at Johns creek nail and spa and I couldn’t speak higher praise. I felt really bad because I needed to be at work at 1:30 giving them only about 1 hour to give me a full manicure and pedicure. Nevertheless they did both and the quality was great on both. I got a full acrylic set and I can tell that it will last me well over 3 weeks. I also scheduled an appointment and they were able to serve me right as I walked in. So I definitely recommend calling ahead if you have never been here before.
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October 2023 by Dee Jai Jackson
I took my mother and daughter to have their nails and toes done. Love them! Going back very soon.
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August 2023 by Kid Polyglot
Tamy and Ha is great nail tech there! I really enjoyed the service! I highly recommend Tamy for SNS
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July 2023 by Sejal Bakare
me and my mom got beautiful sns nails with gel color, and LEO and JAYLA were OUTSTANDING. They have great attention to detail, and since I am a perfectionist, I appreciate that.Services: Nail art
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June 2023 by Joy Greene
Very affordable and super friendly staff! They genuinely went above and beyond to make sure I loved how my nails looked! Will definitely be going back :)Service: Manicure
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May 2023 by Keila Cruz
Highly recommend this nail salon! Mai & Tim are my go to girls, everyone is super friendly. It takes me about 35 mins to get here and I don’t mind because they are that good! I’ve had pedicures, full set acrylic, gel x, etc & they always do such a great job! Every time I go it’s always clean, prices are reasonable & there’s usually no wait time. Check them out if you are in the area!Services: Nail extensions
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March 2023 by Shykeya Wimberly
I got a really nice pedicure. I was recommended them by my neighbor and I was not disappointed. Friendly customer service and experience.Services: Manicure
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March 2023 by J L
Update: 2/24/23I just got the best manicure, SNS nails, and pedicure I think I have ever had in my entire life from a gentleman at this salon and I forgot to get his name! They are immaculate and he was very meticulous and did a fabulous job! Truly incredible work. He took his time and did not rush, and his work is amazing. I will find out his name and update this review with his name.My first time here and I walked in on a Saturday evening at 5pm, they were busy and still made time for me, less than 5 min wait.Tim did my SNS and she did a great job, she was also very gentle with the drill which I appreciate. She even suggested my colors when I told her what I was looking for and she had some great recommendations. Shawn did my pedicure and he was great too, very thorough and took his time. I will definitely be back!
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January 2023 by Heather Floyd
My daughter and I have been getting our nails and brows done here since the very first month they opened. Everyone is so nice and professional; we are always so happy when we walk out:)Services: Dip powder
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January 2023 by k dog
Love Tim and Tina! They are my forever mail gals and they are amazing!! Mai is very sweet and accommodating. This is my go to for the past year!