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February 2022 by RITA LOVETT
With advice from a trusted clerk at CVS whose experience at BB& T BANK for over 20 years was excellent: I opened my account! No problem ever but I left in 2019 for Woodforest whose over draft fees after 2 years made me wish No Way!!!!?
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May 2020 by Suspiriorum
I have no idea how Duane Glover still works at this branch, let alone has his own office. We had our first issue with him 3 years ago when we went to apply for an auto loan. He did all of the math totally incorrectly, so much so that I had to fix it. And I'm talking simple addition here. He talked over us, down to us, and was insulting. My wife said he comes across as a guy who isn't very bright, but believes he's better than everyone.
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February 2020 by delao752
Worst customer service experience every time I go. I regret ever choosing to bank with this company. I will be closing my account. Tellers are very rude. Teller Dwayne G at this bank is extremely rude, has no customer service skills, he is always rolling his eyes at customers and I have no idea how BB&T allows this type of treatment of their customers. Do not take your business there.
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January 2019 by John Hewett
Online banking and debit card use has crashed yet again...this time right in the middle of Christmas shopping
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August 2017 by Cheryle Andrews
BB&T BOUGHT MY CAR LOAN FROM SUN TRUST BANK AND BB&T SOLD MY CAR LOAN TO CSC LOGISTIC THIS IS A DEBT COLLECTION COMPANY AND BB&T DIDN'T DO A CREDIT CHECK UNTIL I COMPLAIN ABOUT CSC LOGISTIC AFTER BB&T DID THE CREDIT CHECK NOTHING NO CALL OR LETTER AND I AM LEFT WITH CSC LOGISTIC AND I HAVE TO DOWNLOAD MY PAYMENT STATEMENTS ON-LINE AND OR JUST MAIL MY PAYMENT WITH ACCOUNT NUMBER ON IT GOOD LUCK WITH THAT OR PAY ON THE PHONE I CAN'T HAVE A PAYMENT BOOK AND WHEN I CALL I HAVE TO HERE THE WORDS THIS IS A DEBT COLLECTION COMPANY ANY INFORMATION OBTAINED WILL BE USED FOR THIS PURPOSE I NEED A BANK TO TAKE MY CAR LOAN CONTRACT
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June 2017 by Ms AL
Horrible customer
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October 2016 by Quentera Bre'a
This has to be the WORST bank I have ever banked with. This bank has been nothing but a inconvenience to me and I haven't been with them a month yet. Certain departments are only open Monday-Friday which is plain out stupid!
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May 2016 by Divine Speech
Best ever!! Wede, Duane, Tammy, Tonia... They rock! Professional and catering to customers needs.
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April 2016 by timika pearson
Dwayne is the worst rep I had in my life.. Since when u can't stop over drafts at BBT.. How about listening to the customer instead of over talking them.. If you go here please ask for anyone else but dwayne.. He lacks customer service.
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July 2015 by Jesii Wilberg
Jonesboro branch.. always friendly .
