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January 2024 by Taylor Reed
I am beyond happy with my State Farm Insurance. Celiann has been my rep since I began utilizing State Farm, and she’s amazing. She treats me with great care and respect, answers my questions in a timely manner, and makes sure I’m ok! I really appreciate her!
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January 2024 by Anonymous Roamer
She was pleasant on the call and incredibly patient. Even listened to me gripe about my old insurance company, lol ? Great experience overall, professional, and to the point.
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October 2023 by Manuel G. Rebuelta (Southside Manny)
Great Customer serviceGood people
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August 2023 by Princess Mimi
Tiana Was very helpful in reviewing everything to make sure I chose the right policy I'm greatful for her patience and understanding how things can get expensive! Will recommend others
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August 2023 by Deryk banks
Kiara was extremely professional. She was tenacious in resolving the problem. Her fast and caring response made it an easy matter to get to the bottom of ! Hats off to her!!!
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August 2023 by Noemi Guadalupe
Kiara made my process so easy from start to finish , Awesome Customer Service Girl .
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August 2023 by V. C. B.
Ms. Kiara was very professional and kind. I appreciate her honesty, reliability, and patience.
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July 2023 by jerry boone
Both Kiara and Celiann have been instrumental in helping me during my time of need. Their product knowledge and hands on is phenomenal. I couldn't ask for a better team. I appreciate them. Great job.
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July 2023 by Emory Head
I worked with Tiana Roberts who was not just energetic and authentic but also well-informed, patient and thorough teacher, and an all-around well-versed practitioner in customer service excellence.She broke nuances of my policy down to me in the simplest and understandable forms without coming off condescending or belittling.I walked away assured that I was not only making the best decision but doing so with the right company. 10/10
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May 2023 by Elizabeth servin
Tiana has been very kind and professional. she helped me with my auto and home insurance policies. Definitely recommend :)
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May 2023 by Angelika Garcia
Tiana and Celiann are awesome!! They have helped me with my insurance needs since I moved to Georgia. Looking out for your customer's pockets is so important and lets you know how much they care and want to help protect your interests. They are part of my family
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May 2023 by Will Williams
A MUST READ!!!"I recently had the pleasure of working with Kiara, a State Farm representative, and I must say that it was an exceptional experience. From the moment I spoke with her on the phone, I could tell that she was passionate about her job and committed to helping her clients. She took the time to understand my needs and provided me with personalized advice that helped me make informed decisions about my insurance policies. Not only did she assist with that but with the usage of the Drive Safe and Save app.What really stood out to me was her attention to detail and responsiveness. Whenever I had a question or concern, Kiara was always available and made sure to address it promptly. She was patient, professional, and went above and beyond to ensure that I was satisfied with the service she provided.Overall, I highly recommend Kiara to anyone in need of insurance services. She is a true professional who genuinely cares about her clients and is dedicated to providing top-notch service. Thank you, Kiara, for all your hard work and for making my experience with State Farm a great one! You Rock and deserve 1,000 stars, not just 5!!!!
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March 2023 by Genevieve Small
I have been with Statefarm since 1996. My rep Jerry McEnte passed and I was transferred elsewhere. They really didn't have the customer service vibes and I didn't know anyone. One day I was referred to CeliAnn Ojeda agency maybe 10 years ago or so by a friend of a friend ...its been the best experience. Excellent service and always attentive. The staff is always professional. I have received over the years cards for every occasion and quick replies as well as offers to help with any concerns or learning opportunities. I'd also like to add that today's customer service excellence is credited to Ms. Kiara for her quick responsiveness and attention. Thanks again!
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March 2023 by Gen Small
I have been with Statefarm since 1996. My rep Jerry McEnte passed and I was transferred elsewhere. They really didn't have the customer service vibes and I didn't know anyone. One day I was referred to CeliAnn Ojeda agency maybe 10 years ago or so by a friend of a friend ...its been the best experience. Excellent service and always attentive. The staff is always professional. I have received over the years cards for every occasion and quick replies as well as offers to help with any concerns or learning opportunities. I'd also like to add that today's customer service excellence is credited to Ms. Kiara for her quick responsiveness and attention. Thanks again!
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March 2023 by Alicia Grimm
Tiana was fast and very easy to work with! She answers all your questions and thoroughly explains your options! Highly recommended!
