8:30AM - 4:30PM
2236 Mt Zion Rd, Jonesboro
Credit Unions
“I have happily been a member of Family First since 2012. I have always received great service and typically use FFCU for my loan needs. I recently leased a vehicle, which I regret, and tried to get out of the lease early on. I worked with Ms. Yolanda and she provided support and guidance. I listened to her recommendations and followed up a year later. Ms. Yolanda was still ready to support. I was able to buy out my lease with a cheaper monthly payment. We communicated via email and I went to the office to sign papers. The process was quick and easy with Ms. Yolanda communicating quickly and consistently throughout. Quick thanks to Ms. Kim for her kindness and support also. I recommend FFCU for your banking needs.”
“I'll like to give kudos to Tamia...aka Mia , for being so professional at her job. I felt so comfortable sitting in front of her...thank for your calm spirit, it help me to relax!”
8:30AM - 4:30PM
140 Hwy 92, Fayetteville
Credit Unions
“Delta Community (underline community) Credit Union (DCCU) members are treated like humans unlike the huge corporations/banks! So if you’re one (anthropoid), you may want to consider affiliating yourself with DCCC!”
“Every time I come to this branch everyone is helpful and polite. I've used the drive thru, the inside tellers, their notary services, all great. I had a scare a couple years ago when someone stole my identity and cleaned out my account and they made everything right. I've banked with them for years and intend to do so for many more. Thank you!”
“I went through the drive thru to make a deposit. The less cash was given to me like I wanted it. There was a nice Black American teller at the window with a great attitude!”
8:30AM - 4:30PM
285 Center Pointe Parkway, Stockbridge
Credit Unions
“I've been with Delta Community Bank for several years and has never had any problems. The people are so nice and most.of all willl lisen to any problems you want to discuss about your financial situation. It's so much better than banks to me.”
“My wife and I went into this branch to deposit some money and greeted immediately by a young lady at the front entrance! We told her while we in there that we wanted too add my wife to the account so she took my information and asked us too have a seat until the next available person was able to get to us! It was about 30 minutes before we was helped but they were very busy so I thought that it would take longer. We was seen by a young lady named Nikki and she has top management qualities and was very knowledgeable about the questions we gad! This young lady is a great asset to your company make sure she is recognized for her professionalism she gave us a great impression of what customer service looks like because it is really rare to find people who enjoy doing the job they are paid to do and represent their employers well! Hope she's recognized very soon for her doing a great job!Your newest customers Mt.Charles Harley Sr and my wife Mrs.Femeka Harley”
“Shout out to one of the best customer service rep CULS has, Gordon! He took his time to help me navigate through the website and to set up my payments after unfortnate events happenedwith my debit card, he was so kind that he took my payment by phone and waive the fee because he understood what happened with my card and so I wouldn't feel so frazzled. Very knowledgeable of what I had to do and where I had to go on the portal. Thank you again Gordon, many blessings to you always.”
“I want to give a shout out to Tiffany. She took care of my Dad today and she was very sweet, kind and helpful. Even the greeter was friendly and said hello when we walked in. It was busy and everyone was still pretty calm. Thank you all for a wonderful experience.”
9AM - 4:30PM
3900 Crown Rd SE, Atlanta
Credit Unions
“The APCU always provides loans at reasonable rates. They also have been our chosen credit union/bank for decades. We are very pleased with their quality of service, variety of offers, and overall business practices.”
“I like Navy Federal credit Union professional phone people. I don't like when they get busy in an automated service sucks but talking to the real people they're really nice understanding and suggest some products if you're trying to improve your credit especially if you want a credit card that gives you rewards back I had a representative I had it represented to to suggest changing my car to another card that would give me rewards and so forth it is working I've had $20 to put towards my credit card for what I've been spending so give them a try.”
“Great customer service, quick and fast and informative. 10 out 10 recommend thank you Tomecia Burton for helping me out. Look forward to doing business with you again”
“Yana was amazing with opening my account. She was knowledgeable, informative, and extremely friendly and professional. I throughly enjoyed my experience and she made me happy to open my account with Wings. If she see this THANK YOU”
“My wife and me has some medical trouble that requires some banking hoops to jump through. These folks helped us out and did the right thing. We bank with another credit union and these folks were so helpful.”
“Kudos for Outstanding Customer Service from Mrs. Jackie Theme
I would like to take a moment to recognize Mrs. Jackie Theme for providing impeccable customer service at the branch located at 3012 Anvilblock Rd, Ellenwood, GA 30294.
During a previous visit to this location, my experience was unfortunately unpleasant and unwelcoming due to an interaction with a teller who was unkind and unfriendly. I had gone to the branch to make a payment on my car note through a shared branch and to open an account with Associated Credit Union. However, the teller’s rude demeanor left me so upset that I walked out without completing my transaction.
Because I was pressed for time and needed to make my car payment that same day, I reluctantly returned to the branch. I am truly grateful that Mrs. Jackie Theme was at the counter during my return visit. She provided exceptional, model-worthy customer service with outstanding professionalism, positive energy, and a warm spirit. She was very kind, took the time to speak with me, and politely asked clarifying questions to ensure everything was handled correctly.
Mrs. Jackie Theme completely restored my confidence in this branch, and her service deserves recognition. She was so great that I asked her for her name just so that I could provide a great review and giver the recognition that she deserves. Thank you for employing someone who truly understands the value of excellent customer care.
Sincerely,
Dr. B”
“Today I went inside of the Fayetteville location which is something I never due only because I never have to. I was helped by I believe her name was Oriana. She was the first desk to the right after the glass office. I just want to say it was refreshing to see someone who was happy to be at work. Oriana’s personality, her customer service and just her overall vibe was very warm and welcoming. Thanks again.”
“Great service and beautiful facility. Been with this credit union ever since it was called Georgia Federal Credit Union, back since I was a boy. They were patient with our family as we started all 5 of our kids savings accounts.”
“Staff at the Jonesboro location are amazing! They take care with each customer no matter how long it takes. That's unique in today's world! Please do not leave this community because that level of care is needed and respected. The LORD bless each of you.”