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May 2018 by Vernetta Harris
I had an amazing experience at ECR. My car literally looks like new after my collision repair. The customer service is unparalleled. Moreover, I was only charged 28% of the estimate. The staff’s expertise and vast experience made the remarkable cost savings possible. Remarkably, my repairs were completed in 1.5 weeks. I wholeheartedly recommend ERC.
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May 2018 by Devaunte Smith
European Collision Repair provided outstanding results with my American muscle Mustang! Truly great customer service as well. I was assisted by Sean, who I highly recommend. He Very professional and efficient. No regrets here and I’ll see you guys next time at ECR. Thanks again!
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April 2018 by Christian
I got into a little accident where someone backed up into my 2009 C300. I found ECR just searching online.
I called them and spoke to them and they just made me feel so comfortable with having them repair my car. I decided to go with ECR.
When I went to drop my car off late one night, a person came out from ECR and opened the gate for me and allowed me to put my car in their storage for safe keeping. I believe his name was Brian. Mind you this was like 9 PM at night. This was a few months ago and I'm just catching up now to this review so I hope I have his name right.
My car was there for nearly a month because ECR kept going to bat for me and would not allow insurance to short change me. They didn't stop until the insurance paid up. The time it took was not related to ECR at all, it was all them not quitting until insurance paid me for all the repairs I needed...down to the smallest detail (such as replacing headlights and my MB emblems that were damaged). I never had to deal with insurance or anyone else but ECR. When I got my car back it seriously looked better than before. New headlights looked amazing also. They even cleaned my car and gave me free jar of paint to touch up any scratches on my car.
Just all around amazing customer service and incredibly trust worthy. They truly love what they do and I think I should highlight just how amazing the employees here are. Brian, I hope I am getting the name right, was just incredibly helpful and above and beyond. I will always consider them for any repairs and sent my mother and her Benz here for repairs also. A+ service.
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April 2018 by Curt Stowe
Incredible customer service even after the repair. They did an incredible job on my Tesla and customer service was beyond incredible. Great people.
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July 2017 by Cynthia Lark
I love this place very professional and repaired my vehicle so good I didn't even recognize it. I highly recommend this collision shop. ...outstanding standing work guy's
