Goodwill Thrift Store & Donation Center accepts donations of gently used items, with proceeds supporting its mission to help put people to work. Reviews present a mixed experience. Some customers are highly satisfied, calling it the best for urban fashion and reporting many hidden gems, amazing home decor finds, well-organized clothing, nice staff, and good prices. Others report a recent decline, noting often empty shelves and a large amount of unwearable clothing with holes and stains. An employee notes good treatment. While some drive from out of town to shop, others now visit infrequently due to these inconsistent conditions.