“Elijah is amazing! Gave the best advice and support. He even explained everything down to the T and even got me one of the best rates for my policies. Thanks Elijah for everything! Definitely will be sending my people your way?”
“I am writing to share my very positive experience working with Samun Hem, Office Manager for Mark Bartley – State Farm Insurance.
When I initially visited the office, I had several questions regarding my vehicle coverage. Samun welcomed me with a courteous and professional demeanor, immediately putting me at ease. She not only addressed my concerns with clarity and thorough knowledge, but also went above and beyond to present me with multiple insurance options that were both helpful and easy to understand.
What impressed me most was the time and care she took in reviewing my policies. Samun carefully explained how I could adjust and bundle my vehicle coverage with my homeowner’s policy, ensuring I received the greatest value and benefits. Her dedication to making sure I had the best possible outcome truly stood out.
Thanks to Samun’s professionalism, expertise, and attention to detail, my overall experience was outstanding. I left the office feeling confident, well-informed, and extremely satisfied with the service I received.
I highly recommend Samun Hem for her courtesy, professionalism, and deep knowledge in her field. She is an asset to the State Farm team and represents the company with excellence.”
9AM - 1PM
238 Stockbridge Rd, Jonesboro
Insurance
“Always well taken care of! I have been with State Farm over 30 years. I was with Larry Sasser before his son, Bryan Sasser, took over. Excellent service with both.”
“I started shopping around for our business liability insurance around 9am. I called five other insurance providers , at least, and needed our coverage to be active within the next few days. Another insurance agency located in Jonesboro actually laughed and said there is no way it could go through underwriting in less then a week ( although we have been in business 8 years I already knew that was not true). After a long day of calls and repeating information I got in touch with Falcon around 4pm. I spoke with Grandassa who had an email out to me within in minutes, got back to me in no more then 30 minutes with a great rate and had us covered first thing in the morning. Even as quick as she worked she still paid very close attention to detail to make sure we were covered properly. I would have saved myself a lot of frustration and time if I had called Falcon first! I highly recommend them.”
“Sometimes Life gets frustrating and it oftentimes just takes a kind understand professional to set your mood straight. As much as I hate the phone and people I appreciate a decent personable business call.. And that’s what I was afforded when doing business here.. That little courteousness means so much in todays climate.. Thanks Jannae for that experience..”