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March 2024 by Patrice Smith
No pressure buying experience. Great customer service at point of sale and with the delivery process. Great communication.
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March 2024 by Tina B
I recently had a fantastic buying experience at Ashley Furniture Store in Kennesaw. Jordan Booker was extremely friendly and knowledgeable, helping me find the perfect pieces for my home. He also was not overbearing but gave us space. The store had a wide selection of furniture at reasonable prices. I was impressed by his excellent customer service and the smooth transaction process. Overall, I highly recommend this store for anyone looking to furnish their home with style and comfort. But more importantly, I recommend Jordan Booker!
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March 2024 by Phyllis Darling
Derrick was great!!! Very professional! He made our couch shopping enjoyable. He was there for questions but did not hover over us and pressure us. Highly recommend! Got a great new couch too!
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March 2024 by Julie Veal
Great store with great selection and great prices! James was a pleasure to work with and so helpful to us two days in a row since we couldn’t decide what we needed on the first day. He answered all our questions and made it a fun experience. :)
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March 2024 by Darlene Holubetz
We had a great experience at Ashley with the help of Andi, our salesperson. Her immediate asking about our needs and wishes along with her assistance and guidance allowed us to find the best recliner in the store for my granddaughter. Andi was honest with her advice during our search in the store for the perfect recliner for our particular situation. She easily coordinated delivery as well. It was a pleasure to work with Andi, she was not only knowledgeable but helpful, patient, and genuine too. We wish to thank Andi for making our shopping experience such a pleasant afternoon.
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March 2024 by Emily Holubetz
Andi, our saleswoman, was super amazing today! She worked with us for hours making sure that all of our questions were answered. She even dealt with us changing our minds multiple times just to end up with the original piece of furniture! Andi was truly one of the best salespeople I have ever had the pleasure of working with, definitely an asset to the Ashley Furniture team!
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March 2024 by kim collins
The manager at this store was rude. We were not happy with our experience.
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March 2024 by mike miele
Visited this location and Lana was amazing. She was super knowledgeable, kind and friendly. She had my furniture selection nailed down and had me out of there in less than one hour. Ashley has a great selection at this location. The store is spotlessly clean and inviting.Delivery was nice and smooth. Wadell called me at 8:30am and told me that my delivery would be between 9:30 and 11:00am. Delivery showed up at 10:20am. Delivery team was professional and set everything up where I wanted it. The delivery team did not unpack anything until it was brought into my home. I guess this is done to prevent the furniture from getting dirty as its being carried in.It's hard to find great service these days but Ashley has it right!!The whole transaction was just an awesome experience. And make sure you tip your delivery team.
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March 2024 by Jessica Zhang
Mr Jason Hart helped us to find the perfect dining table and sofa today. He went above and beyond and demoed how to set up the sleepers sofa for us as well. We had a great experience shopping at this store today.
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March 2024 by Yudu Gray Jr
Great experience buying furniture for our home office!
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March 2024 by E K R
Great experience at this store today and Jon was amazing to work with while we were shopping for mattresses and bedroom furniture. We were back and forth 3x times and I really appreciated his patience as we sorted through everything. Highly recommend.
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March 2024 by Karen Cooper
Jon was awesome. He knew what I needed and helped me find the perfect fit for us! I will definitely ship her again!
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March 2024 by Brad Mals
Exceptional experience at Ashley especially with Jason walking us through the process. We will be back!
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March 2024 by Mary Lunsford
Great friendly service.
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March 2024 by L Smith
Great customer service. John was a big help showing us all the bedroom furniture sets. He spent a lot of time with us.