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February 2024 by Kate Cruz
Amazing service. it’s pretty much a regular bank, “lobby service only” is not really correct.They have drive thru, the bank with tellers and basic help like changing names, account, whatever.
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December 2023 by Angel Green
Today I’m giving five stars to Erol Rodriguez for his fantastic customer service. He was extremely helpful, patient, kind and pleasant. He went above and beyond to assist me. I would definitely recommend this location.
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December 2023 by Katia
Amazing service. it’s pretty much a regular bank, “lobby service only” is not really correct.They have drive thru, the bank with tellers and basic help like changing names, account, whatever. So
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October 2023 by Jishan Sorathiya
It has best staff and the way they treat people is great
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August 2023 by Journi's gifts
Not sure why they got a low score but when I went they were prompt, helpful and informative! I bought a car needed proof of address and they helped me get a cancelled check with my new address and saved me a headache. Until I could get to the dmv. I had the proper info for them also.Give them another try! And I like that they are open at 9 am
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July 2023 by Fabio Aníbal
Excellent service, we were really happy with Braydon’s service, really polite, great energy and helped we a lot after we got here from Brazil.
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May 2023 by Maria woolard
Went to the bank this morning to resolve a problem and I left the bank worse than I was . My problem was not resolved the incompetence of the staff presente amaze me! Time to look for another bank!
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September 2022 by Douglas Stephens
Lady was nice but the bank stole 160.00 in fees that was not in agreement
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August 2022 by michelle Hinson
The lady who speaks Spanish at the front office really needs to be trained. It seems her role is only to serve the customers who speak Spanish. We waited for more than 20 minutes, she was free at the time but didn’t bother to serve us.
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June 2022 by Tanya Grimsley
This is false >>>Town Center, Financial Center with Drive-Thru ATM & Teller Services. <<< do not go there to use their "drive thru teller services" blinds always closed, no one ever at the window. Only ATM. This is misleading by BOA. The other locations clearly state "Drive Thru ATM services" only. Drove out of my way to come to this location for this very service, only to be let down. I thought it was a labor shortage issue the day I went. Tried again several other days. There is no Drive Thru Teller services. At least fix the Google Business profile so it doesn't mislead people. Very frustrating. And yes, there is a reason I needed to not get out and come in. There are many people who can't, especailly if sick.Update after reply from BoA. I checked the link before I took to driving there. There was nothing there showing this feature was closed, or only open certain days and times.
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February 2022 by Coco
My mom had her bank card number stolen. She called the bank and was told she would get a new account number and bank card in 4 days. She did not get it as a matter of fact the bank did nothing. Then she called again and explained that she needed a new account number and bank card so they said we will overnight it to you. She got the card but it was the same account number of the one that got stolen. She came to this location and was told it would be here by today. Well guess what no card! This bank doesn’t care one bit about its clients. How would they feel it their card number was stolen and got a total run around from the bank. The whole experience has been a nightmare! Don’t bank with them they don’t know what they are doing!
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June 2021 by Kaley Nelson
This location is temporarily closed!!! Been that way for months
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March 2021 by Christina Rowe
Came to the bank atm this evening and went to withdraw money. The atm gave me the wrong amount in funds but the amount I requested deducted from my account!?!? I don’t understand how that is but I was on hold with support for almost 2 hours! This is a major issue
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March 2021 by Ralph Martin
Have had good experiences on my visits.
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February 2021 by Bruno Arredondo
I drove 20 minutes to get to this Bank of America because the GPS said it was open and I get here in his temporary close there is A-line of people waiting and everybody is just
