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March 2023 by Ruth Malone
Great experience! Friendliest staff!Dr. Duncan spent a lot of time and patience with me and answered all my questions!
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October 2022 by Laura Jardine
Can't sing enough praises for Dr. Duncan and his staff. Dr. Duncan always provides outstanding exceptional care and everyone in the office is professional and truly cares about patient comfort.
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August 2022 by Tracy Hart
I never post public comments but I want the community to know how impressed I am with Dr. Duncan and his team. Dr. Duncan and the entire staff at Brookpointe Dental are awesome. I have always received excellent care and outstanding customer service from everyone at the facility. Recently I bit my tongue very severely and was in a lot of pain. Dr. Duncan was able to see me the same day I called and provided the feedback I needed to ensure my tongue would heal and set an action plan in place to help prevent any infections.
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April 2021 by Renee H.
I cannot say enough amazing things about Dr. Duncan and his dentist practice. Not only does he make you feel completely comfortable during any procedure, his knowledge of dentistry (both medically and cosmetically) is above any other dentist I have been to in my lifetime. I was so nervous one time about a dental procedure I had done and he helped me stay relaxed the entire time without pain. He talks you through the process as he works so you know exactly what is happening. Dr. Duncan has trained at major universities and institutes and keeps up the latest and greatest technology. His office staff is so friendly and put you at ease as soon as you enter. The office is gorgeous and clean. No matter if you are just getting a cleaning or having major dental work, you want Dr. Eric (Paul) Duncan as your dentist. Trust. Me.
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March 2021 by Tammy Williamson
Wonderful staff! Dr. Duncan is kind, professional, and explains the procedure to you before doing any dental work. Highly recommend!
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February 2021 by Misty F.
The front desk staff is very rude every time I go in there! I'm not going to continue to give my money to a place where this keeps happening and where I don't feel appreciated!!!! I was once a loyal customer but not since they've hired new staff. I wish this place the best of luck though! They also take your money up front when you have anything done so just to inform you of that. They don't wait for the bill to come in! Lol I guess they need their money up front due to Covid and businesses are struggling so I get that. I wish this place the best of luck, but I won't be going back there!! Also, if you have an appointment and you don't cancel within 24 hours they make you pay $100 fee!!
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February 2021 by Hawk Misty
Once was a loyal customer, but not anymore because his front desk staff is rude and they get by with it!! So not giving my money to a place where I don’t feel appreciated or get good assistance. They have a big turnover on trying to keep people hired at the front desk! I will never go back to this place!! So glad I have found better!! I wish this place the best of luck!
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December 2020 by kim elsokary
My crown came off and i read the reviews for Brookpointe and wanted to change dentists. I am terrified of the dentist and I have to say from the time I walked into the office everyone is so nice. The whole experience was fantastic and I didn't feel nothing. They explained everything to me and made me so comfortable. Thank you to Dr. Duncan and staff for great experience.
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September 2020 by DEREK BROOKS
Amazing service! I chipped a tooth, called them at 2:50pm and they just happened to have an opening. I arrived at 3:15, Dr. Duncan ground and filled the tooth (totally pain free!) and I was out of there at 4:05! Can't speak highly enough of them.
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August 2020 by Robyn Smietan
Brookpointe Dental is the BEST! I recently moved to GA and am quite the "dental chicken". I had the same dental office in CA for 28 years, where they knew me and how to keep me from freaking out.Dr. Duncan and all of the staff have been spectacular! I already feel like part of their family. They really take the time to answer all of my questions, make sure I don't have any surprises and feel completely comfortable the whole time I'm there.I feel so lucky to have been referred to them, and that they are so close to my house.
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July 2020 by Tawanna Rusk
Dr. Duncan and his staff are stellar! I have always received friendly, professional care for myself and my family. He has a pain free way of caring for your teeth and creates a calm environment for your procedures. I highly recommend Dr. Duncan!
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March 2020 by Kim Lovingood
I am an individual who has extreme dental anxiety. Dr. Duncan and his staff are excellent at creating a comfortable atmosphere and beyond gentle as well as clean and professional. I trust Dr. Duncan with ALL of my dental needs. When I leave I feel like I have received the BEST care with state of the art technology as well as being educated and informed in the process. I still get a little anxious but once I leave I am reminded why I continue to trust Dr. Duncan and his staff for all of my dental needs. I highly recommend this practice!!!
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March 2020 by Robbin S
I am a “dentaphobe.” I love Dr. Duncan and all the staff there. They genuinely care about you and your family, and they make your experience as comfortable and easy as possible. I wouldn’t trust anyone else to to put metal objects in my mouth. I no longer have the same level of anxiety of going to the dentist as I used to. From teeth cleaning to dental work, I feel that my family and I get the best care possible. They go above and beyond to take care of you, and have state-of-the-art equipment. I highly recommend Brookpointe Dental!
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March 2020 by Thomas Harris
Dr. Duncan and his staff are exceptional for both professional expertise and friendliness. I have been a patient of his since he opened his practice over fifteen years ago. Even though I have moved to Smyrna, I still commute to Brookpointe Dental in Acworth for my dental care. Can't recommend them enough.
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January 2020 by Nancy Gordon
I have not ever had a better dentist! My comfort is their most important focus. It feels like family from the front desk through the whole office. Dr Duncan is tender, funny and remembers your family history since he met you. His work is beautiful. And the best.... they say hello when you walk in and there is no signing in on a sticky.
