Came in today and there was only one employee Alexis , She did such a wonderful job as it was incredibly busy and the line was almost out the door. She handled herself very well and made the whole experience wonderful for my children! She deserves a raise for sure!!!!!!!!
August 2025
Kelsey was so sweet and friendly to help us with my nephews 1st birthday bear. The store got very crowded and she was the only employee. I feel bad that she was so overworked. Please hire more people and give Kelsey a raise!
August 2025
We went to Build-A-Bear and had the BEST experience thanks to Obie! He was genuinely so kind, helpful, and patient the entire time. You can tell he loves what he does, he made the whole visit feel extra special. Obie truly went above and beyond, and we’re so grateful for how thoughtful and welcoming he was. Thank you,... read full comment