Build-A-Bear Workshop in Kennesaw offers a fun and creative experience for all ages. Customers can create their own unique plush toys by adding outfits, sounds, and scents. A special feature, Record Your Voice, allows for a 5-30 second voice recording to be added, making each plush more personalized. The store also hosts parties that include a customized furry friend, a Special Heart ceremony, party games, and more, perfect for birthdays, office events, or community gatherings. Visitors often praise the friendly and helpful staff, with many noting staff members like Obie, Hannah, and Kelsey go above and beyond to make the experience memorable. Despite occasional crowds and limited staff, the employees are described as kind, patient, and genuinely caring. The store maintains a clean environment and retains a nostalgic feel, which adds to the charm. Customers appreciate the welcoming atmosphere and the personalized service, making every visit special. Overall, Build-A-Bear Workshop is a place full of creativity, fun, and friendly service, ideal for making unique memories with loved ones.
Came in today and there was only one employee Alexis , She did such a wonderful job as it was incredibly busy and the line was almost out the door. She handled herself very well and made the whole experience wonderful for my children! She deserves a raise for sure!!!!!!!!
August 2025
Kelsey was so sweet and friendly to help us with my nephews 1st birthday bear. The store got very crowded and she was the only employee. I feel bad that she was so overworked. Please hire more people and give Kelsey a raise!
August 2025
We went to Build-A-Bear and had the BEST experience thanks to Obie! He was genuinely so kind, helpful, and patient the entire time. You can tell he loves what he does, he made the whole visit feel extra special. Obie truly went above and beyond, and we’re so grateful for how thoughtful and welcoming he was. Thank you,... read full comment
