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June 2023 by Caleb Kutsche
Had a great experience at this location today. Jose was friendly and efficient and answered all my questions! Outstanding!
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November 2022 by NANCY GOLD
There was this lady sitting on the left hand side once we entered. We greeted her well but she was rude from beginning to the end, my friend couldn’t stand it that she left to speak to the manager, this woman had the guts to ask me to leave the office because my friend was complaining to the manager and she couldn’t attend to me anymore. What an embarrassing moment it was. If there is a way to leave NO star, that’s what I would have done. Very unprofessional and rude of her.
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June 2022 by T C
Using this atm deactivated my account took 4 days to fix and costumer services changed my pin after telling me they wouldn't
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March 2022 by Chris S
Chase is a great bank, they are always very professional unlike Truist bank, they are so hard to deal with. I will be moving all my accounts to Chase on Monday morning. I will be leaving Suntrust/Truist after 21y yrs.
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December 2021 by Deb Leader
I was traveling, walked in only to find out this is a cashless bank? Had the worst customer service I've ever received in a Chase Bank. My transaction took 20 minutes. If this was my main branch I would pull all my accounts. Sorry to have disturbed the 3 tellers standing in the front chatting which was clear more important than I was.
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September 2021 by Bill S.
Went here to open new business account and personal accounts and they didn't have time for me. Thanks for saving me time and aggravation. If you don't have have time to welcome new accounts, you won't have time to manage my accounts or my satisfaction.
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September 2021 by El
4 of us sat and listened to the only rep make lots of small talk with his client for over 20 minutes.. . no greeting, nobody there. There was no sense of business.....
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March 2021 by Steve Kruger
I walked in there and they quickly took care of what I needed. Excellent customer service, thank you!
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March 2021 by Khanh Duluth
Why are y’all open with 5 people if all you can do is direct us to the ATM? I’m sorely disappointed with Chase bank!! Thought y’all really care about your customers, I guess y’all only care about how much moneys in my account...
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January 2021 by Eric Caldwell
Went to open my business checking and savings account, as well as apply for a business credit card through Chase, and BRENDA was OUTSTANDING & the-most-HELPFUL in setting this up!
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December 2020 by Zombie Plague
I went to this branch to see about opening a savings Acct and link it to my checking Acct. I waited for 15-minutes and no one helped us. 1-lady just sat there and typed on the computer. We turned around and walked out the door. Terrible customer service!!!!!
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October 2020 by Taylor Simpson
Called twice within the first hour when they opened. No answer.
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June 2020 by Iryna Pavlivna
Your door is not working
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December 2019 by Matt Reid
I have seen it all now. Went in to request Euros and after 5 minutes waiting, the banker told me this branch has gone cashless, so he was unable to help me. To be clear, I was not expecting the bank to have Euros in stock - any time I've requested currency in the past, there is always a couple of days waiting for the currency to be ordered. That was not possible. What exactly is the purpose of bank that cannot provide money?
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November 2019 by Cal Kent
Great service.
