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March 2024 by Robert Jones
The service was great at the towne center location. The guy that helped us didn't mind showing us multiple shoes and answering our questions. He ended up selling us 2 pairs!!!
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February 2024 by Candice S
First it was no greeting upon entering the store. I constantly had to ask someone to help me and still didn’t receive an answer after asking what do I have to do to get help it was no concern for me or the other shoppers to the point I literally regret spending my money in that store afterwards. Will never return
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February 2024 by clarence wimberly
SUPERB!!!!!
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January 2024 by Kelvin Thomas
Great store, great people
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October 2023 by Turea Landrum
I frequent this store offen and every time a very pleasant experience. The staff there are very friendly.
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August 2023 by Rosie
I ordered sneakers online for my son and I wanted to pick them up before I headed the long drive home. They were set to be ready at 4p then it pushed back to 6p and I couldn’t stick around so I mentioned it to two employees, Tiffany and Dai. They both were excellent, friendly and professional. Dai went in the back and unboxed them and sent me on my way. I was thankful they got me in and out because traffic was crazy. Good customer service!
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May 2023 by Footsflair _
Seamless raffle pick up and the staff was super cool!
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June 2021 by Kelly Ghorley
We are at the City Gear store at Town Center @ Kennesaw. It is before 7:00 pm and the doors are locked with a sales associate sitting behind the counter on her phone. She would never even look up when people tried to open the door. My husband knocked on the door until she finally, slowly got up and came to the door. She just said “We are closed right now” and turned around and went back to her seat. ?Terrible...just terrible.
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June 2021 by Whitney Washington
Used to be a store I frequently went into to purchase Jordan’s, today changed that forever after going and waiting for them to open (and while every other store in the mall was open) also didn’t leave not a single sign. I was attempting to purchase two pairs of shoes as I normally would. When the workers finally return, they refused to let me try the shoe on before buying. Needless to say that’s a $400 loss for their company and customers lost for life.
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May 2021 by Xaviar Nesbitt
Dang no one picks up the phone so I can confirm my win
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April 2021 by Paizley Colbert
I went in simply just looking around and had a quick question. I wasn’t greeted when I entered the store and when I asked a question to the manager CJ he clearly had an attitude about doing his job. I was rushed out of the store and treated with poor customer service. They need to do figure out new management because my experience was completely unacceptable and I will not be spending my money here again.
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April 2021 by Edwin Vidal
Staff is super friendly. Found some shoes in my size that I have been looking for a while. The vibez are on point.
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January 2021 by J Will
Horrible customer service. Employees stand behind the register texting on their phones and do not greet or acknowledge customers. After being in store without being helped after at least 5 minutes, I decided to spend my money elsewhere where customer service is a priority. Do better please.
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December 2020 by Ramil Lacandazo
Nice kicks.
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September 2020 by Mike Bliss
Unprofessional.
