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April 2024 by Mark Cockrell
Wheelchair accessibility: The store is very small and not well suited to wheelchair access.
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March 2024 by R
Quality has gone down significantly at this location. This is the third time experiencing bad customer service. Last time we visited everyone was in the back, we saw them but no one came out, so we left. This time there was a blonde woman with loose hair and no visor to prevent her hair from falling into the ice cream, and I guess she was having a bad day. The guy who prepped mine gave me the wrong size, I had to ask him to redo it. None of the four of them greeted customers, they all acted like they didn't want to be there. I'm a big Cold Stone fan, but I'm not interested in going back to this location.
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March 2024 by Jillian McDonald
Alex and Parker were great, nice and clean, and ice cream was great!
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March 2024 by Amanda Cope
Extremely busy when we showed up, line was out the door. We had placed a mobile order and though initially missing an ice cream, Monique, jumped right in and fixed the issue with a smile on her face! There were a lot of people in line acting irritable but she was cool, collected and friendly.
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February 2024 by Margaret Majesty Elizabeth Scott
Courtesy & Greeted right awayNot busy - literally went right through - only 1 other patron aside in the entire shopGreat ServiceWas one of us-A Birthday try for For 02/19/324Thanked& GreatnessThank you The Pittsnogle /Scott’s ( party of 2)Dietary restrictions: Need sugar free optionsNeed Sugar Free Dietary need fulfilmentsNeed sugar free Dietary Requirements To as Oder items available here- For Certain
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February 2024 by Megan Cook
Love it every time I come here, good time and good ice cream.
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February 2024 by Kat T.
WONDERFUL service from Heather and Parker.
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November 2023 by Jose Juanito
I walked into the store a couple of days ago and what can I say the workers are so dead, and on top of that they have FLIES everywhere especially on they’re brownies, it says that there health score is a 90 it should be 50. Also there is this one girl that was working on Wednesday when I went who caught an attitude because I forgot to say thank you. Poor customer service
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November 2023 by Robin Beran
Had one of the specials, and the grandkids had different ice creams. Everything was great!
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November 2023 by Aaliyah J
I absolutely loved my cake. Everything was done perfectly and it tasted amazing! Thank you!
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September 2023 by David Torres
The ice cream was so delicious
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August 2023 by Nehal Sanghi
Rude staff..the ice-cream was good just same as other locations. Won't go back because of the staff working there. Very unpleasant experience overall
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July 2023 by Diana Rodriguez
Got the strawberry pasión ice cream cake & it was delicious!
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June 2023 by Shakila B
Rude employees at this location. They look disgruntled everytime a customer walks in and the door bell rings. They do not acknowledge customers.
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June 2023 by S Qule
Seems like we are inconveniencing the 6 employees behind the counter by coming in. No acknowledgement or any form of customer service. But they remember to ask for the tip *interesting*. Take your business to Brusters or buy your own ice cream.
