Enchanted Nails is a nail salon that offers skilled and friendly service, according to its customers. The nail technicians, including Jackie and Nathalie, are praised for their expertise in manicures and pedicures. The salon is considered a great place to treat yourself, and the prices are reasonable. However, there have been some comments about the wait time and the comfort of the chairs. Additionally, there have been inconsistencies with the services advertised and those received, such as the length of massage and the inclusion of rose petals. Some customers felt that their concerns were not addressed by the staff. Overall, Enchanted Nails provides a good service, but there is room for improvement in certain areas.