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March 2024 by Nicholas Brown
Mallory was a pleasure to speak with and very nice!
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March 2024 by Kristal Aenchbacher
I called the store to speak with someone about storage. I had some questions. I spoke with a very nice lady by the name of Mallory who was able to answer all of my questions. She was very knowledgeable about storage. Great customer service!
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March 2024 by Craig Lora
Tammy Barnes was wonderful & answered all my questions for me
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March 2024 by Zack Griffith
Much appreciation to Lauren for always taking good care of me and the facilities as well!
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March 2024 by Colby Mitchell
Extra Space Storage on Jiles Rd in Kennesaw is the BEST in the area! I had a unit here for about 10 months and couldn’t have had a better experience! Super convenient, clean, secure, and friendly! The staff is ready to help. The moving carts, large elevator, and parking make it easy to handle everything. Would definitely recommend!
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March 2024 by Andy King
Great storage experience. Customer service was terrific.
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March 2024 by Burrelle Ridgeway
Very Professional!!
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March 2024 by Adriel Mtz
Process was quick and smooth thanks to Theresa!! Would definitely tell others about how good she was and about how good this location is!!!
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March 2024 by Miguel Mora
Had a super easy and smooth time here at this extra space. Theresa helped me and was super helpful and would definitely recommend to others.
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March 2024 by Justin Varnes
Both Theresa and Tanya were friendly and on top of their jobs.Two examples:1. I locked my lock after getting something out once, but It didn't actually pull shut. I know this because they called me a few hours later...meaning they were doing sweeps to make sure everything was secure. And even though my lock was locked, they must have tugged on it just to make sure. And again, they called me a few HOURS later, not a few DAYS later. That was a big help and might have saved me from getting my stuff stolen.2. I moved out on a Sunday and the office was closed. I was going to call the next day, but first thing Monday morning (before I had a chance to call them)I received a call, a text, and an email saying "It looks like you moved out. If so, you're all set! If not, let us know!"No complicated move-out process where I have to send a certified letter 30 days prior, etc. Just a prompt and simple "hey you're all set, thanks!" No fees or other random charges.The only reason I moved out was because the rent got to be too high. Otherwise I would have stayed longer. The customer service was EXCELLENT.
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March 2024 by Keri Chang
Theresa is friendly and prompt at Extra Storage.
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March 2024 by Para Oun
Tania was so amazing she got me in and out, best customer service manager I have ever met!! Koodles
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March 2024 by Jamie Hammock
I recently purchased my storage and the store manager Tania, is the most knowledgeable, helpful, and honest person. She understood my affordable price budget, informed me a detail- oriented contract and promotions, and most importantly she was patient and very prepare for all my questionnaires. The facility is very clean, non-noisy and strictly secure with my personal belongings. If you’re looking for a long-term storage, great customer service and reliable manager than I will highly recommend this location. Way to go Tania !! Keep up your hard work and dedication.
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March 2024 by unique bulk buyer
Theresa helped us and she was super helpful and nice to us!!! Would definitely recommend her and this facility.
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March 2024 by Chad Bowes
Tania was very helpful, she answered all my questions and she was very nice. ??
