-
November 2023 by Jason King
Great Storage Facility!. Grounds and building are always clean. No bugs, no water/moisture issues. Special thanks to Ed for taking care of anything we needed.
-
November 2023 by Chuck Poll
Super clean facility, great hours and location. Daily safety checks meant they contacted us to confirm our moveout before we could call them. Exactly what we needed!!
-
November 2023 by Kimmer Music
Ed is fantastic! Whenever he calls, it’s never condescending, even if I make a late payment. They are understanding. The facility is always clean. I have no issues with mold, moisture or overheating elements. I have been here for 4 years and the customer support has always been excellent. Thank you guys for professional quality, attitude and service!!
-
November 2023 by Gwen Tyler
The service was quick and seamless! The workers were professional and friendly. The location is clean and very well kept! Thanks for a great storage experience!
-
November 2023 by Kathryn Davis
The facility was always clean. I never felt unsafe.The need to raise prices every couple of months and raise it by $100 forcing you to call and ask for a reduction is unacceptable. We were forced to move out because they were unable to reduce it to a fee we could afford.Check out was easy and swift.
-
September 2023 by Jay Peak
Very great customer service and very informative. Ed Heinz made my first visit very welcoming and pleasant. I’ll definitely be using ExtraSpace Storage for my next move.
-
September 2023 by JoAnn Marasco
Lauren and Ed were extremely helpful. Made the process of renting a storage unit very easy. Facility is clean and safe.
-
August 2023 by Scott Micallef
Clean , well lit facility. The staff always helps me find the best deal for me, as I downsize they make it easy and hassle free. I thought it was Adam on 41 in Kennesaw but his card says Ed. Anyway he is professional and fantastic. I look for him each time I go. I’ve been a customer continuously for over 2 years now. I highly recommend using this location for your storage needs.
-
August 2023 by Magemage Mage
Friendly and Excellent customer service, clean environment easy and safe access storage space. I strongly recommend extra storage for your or extra stuff! You won’t regret it!!•• Tim
-
August 2023 by Luis Sanchez
Amazing service . Just wanted to take a second to appreciate the professionalism of extra space storage. I also want to thank Ed the manager specifically for being especially understanding and helping me with the crazy rates. Thanks Ed.
-
July 2023 by Cyril E. Syles
Ed Heintz was extremely helpful today ! Ed went out of his way to help and accommodate me. I’ve been at this unit in Kennesaw for a few years and I can say his energy and customer service is more than 5 stars ! Please reward and thank him because I can’t say or do enough.
-
July 2023 by Lynette Fowler
Ed was SUPER nice!!! He was very professional and handled my transaction in a timely manner, gave me helpful as well as detailed information on the unit and simply made this a very pleasant experience. He even text me to remind me to lock my unit when he noticed I hadn't locked it yet. That meant a lot because it showed he pays attention to detail. I would highly recommend this place for storage needs and I would highly recommend Ed any day!!!
-
July 2023 by Latecia Richard
I’m so pleased with my experience with Extra Space Storage. The facility is conveniently located in an easy accessible area and is in immaculate condition. The store manager, Ed , was extremely helpful and patient and I highly recommend this business for storage needs.
-
June 2023 by LJ Miles
About a month ago I came in this location and there was a cliff at the back door where you walk in. I spoke with ed about my concerns of someone tripping and not being able to lift their cart high enough to get in the door.Today when I went to put things in my storage, there was a brand new plate where the Cliff was. This made it so much easier for me to bring things in and out of my storage unit. Thank you so much for hearing my concerns Ed. 10/10
-
June 2023 by JeepView
About a month ago I came in this location and there was a cliff at the back door where you walk in. I spoke with ed about my concerns of someone tripping and not being able to lift their cart high enough to get in the door.Today when I went to put things in my storage, there was a brand new plate where the Cliff was. This made it so much easier for me to bring things in and out of my storage unit. Thank you so much for hearing my concerns Ed. 10/10
