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November 2023 by Brittany Hayes
Great place to store your personal belongings. The front office lady Shan is always great help every time I come in and very friendly! They keep the temperature cool so you’re not roasting inside. Also, the restrooms are impressively clean as well as the hallways and main entrance!
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November 2023 by Kristal Aenchbacher
I am in the process of looking for storage. I spoke with Mallory today and she answered all of my questions. She was very informative and professional. When the time comes for me to store my items I'll be going to this location. She's awesome! Thanks for your help again, Mallory!
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November 2023 by Matthew McClain
I’ve been looking at other storage places and checking out prices I’ve had some good experiences and some bad experiences. When I had called this location, I had the pleasure of speaking to Mallory. I had a lot of questions and she didn’t make me feel stupid for asking my questions. She told me everything to know , and she was very pleasant to speak with. I plan to move soon and will need storage. I would definitely coming to this facility because of her!
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November 2023 by Kristen Lewis
I plan to move soon and have been looking around for storage. I had the pleasure of speaking to Ms. Mallory today, and she was great! She gave me tons of information and answered all of my questions! Sounds like a great facility!
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October 2023 by Smokey WislerODS
I rented a space for my daughter during a transition between apartment for KSU. Very impressed with how easy and efficient the process was.When we wives out my daughter accidentally looked the unit and took the key to FL. The staff were extremely helpful notifying! The checked on us because the unit was still locked but we noticed them we had moved out. Information us to mail the key to them and they would open it versus having a lock smith come out and charge us.We are very much appreciate there kindness and assistance and would highly recommend them
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September 2023 by Alicia Rackley
I had a great experience at Extra Space Storage on Chastain! The rental process was smooth. Shan was kind and knowledgeable every step of the way. The facility is new and clean, and the unit price is lower than others in the area.
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September 2023 by Genesis Dunahoo
Great service! Although I only had my storage unit for a short period of time, I had no trouble moving things in and completing the move-out process. Ms. Tia was very nice!!
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September 2023 by Donna Mobley
I have used Extra Space Storage in the past and have been satisfied with the customer service and the facility. I am currently in another facility that is not Extra Space, but I have moved back to this particular Extra Space Facility for one reason. Tia. She has helped my son and I in the past, and has always gone above and beyond in her willingness to help and to give excellent customer service. She is a true asset to this company. Thank you Tia for everything!
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September 2023 by jessica Oliver
Tia & Tammy were an awesome help! Excellent customer service! Beautiful and clean facilities. If you are looking for storage off Chastain this is the place you need to be. Thank you again ladies for your help!
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September 2023 by LaToya Garcia
Tia & Tammy were extremely helpful and knowledgeable. I received a full tour of my different unit options I could choose from and explained the best rate that would work for my time frame. The building is brand new and very clean. I feel like my belongings will be safe. I am very happy with my decision.
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September 2023 by LaToya Washington
Mrs Tia was an absolute Angel. She made the process very easy and she was extremely helpful and informative. I thoroughly enjoyed her presence and her customer service was Excellent. I will most definitely be referring more ppl. Thank u so much Mrs Tia. I look forward to seeing more of u!
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August 2023 by Jordan-Brooke Rowell
Amazing experience! The phone representative was amazing. Made the process easy. I was simply calling to get info and the explanations were so helpful that I purchased the storage over the phone. I immediately received texted and email notification of the process moving forward from a rep at the facility. Once arriving at the facility, I was greeted and helped with finding my unit. The unit was clean and ready for my move in. I appreciate kind and clear customer service. Thank you Extra Space Storage!
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August 2023 by Brianna Whipple
Tia, Britni, and Ivana were wonderful when coming in to answer all of my questions about which storage unit to purchase. Tia took me on a tour of all of the options and took the time to explain everything to me. The staff is amazing & the prices are great when comparing to other units!
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June 2023 by Vee McC
I'm so thankful for the help of Tia J. at this location! She has taken the stress & hassle out of my moving experience! By far the best associate I've ever dealt with in a storage facility! I recommend her to anyone looking for storage! She is knowledgeable & happy to help! ☺️
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June 2023 by Lisa Stricklin
Tia was very friendly and accommodating. She answered all questions and helped me out greatly
