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November 2023 by Betsy Schneider
Been going there for 20 years and have always trusted them and have given me great service.
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November 2023 by Karen Stannard
John did a great job getting my car sorted. An object on the Interstate hit my car and damaged the wheel. I took my car in at 4pm one afternoon. John got me a refurbished wheel and put the tire on by 11am the next morning. Quick service. A big thanks.
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November 2023 by Just Gibs
Overall quick and easy service, the sales attendant seems over worked but generally has a great or neutral attitude. I had a tire change and everything seems to be going great (been 1 week)
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October 2023 by Dr. Todd Winkler
The service manager, John Sellers, did an amazing job getting my car fixed and on the road again. I was traveling thru Atlanta on my way home to Ohio when my service engine light went on. John and his team got my problem fixed and I was able to get back on the road to safely return home that very same day. Every company should be grateful to have a caring and experienced employee such as John, who was friendly and welcoming to every single person who walked in the door that day. If I lived in Atlanta the Goodyear in Kennesaw would definitely be my new auto service center. Thanks again for a job well done.
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October 2023 by Hamilton Hyppolite
What I experienced at this location exemplifies the definition of going above and beyond! I was looking for a specific tire and every shop I called didn’t have and had to order it (even called a few DW Campbell locations) but when I called and spoke to John he first told me that the tire was no longer in production, but noticed something on his end and might be able to work something out. Within an hour I got a call saying that he had the tire en route and could put the tire on my vehicle. While other shops simply said they didn’t have it, John didn’t! He looked for alternate means which was EVERYTHING considering I needed the tire that day. I can’t say enough about the level of service I received. If you are looking for a place to take care of your vehicle you can not go wrong here!
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September 2023 by G M
John and his team are the best repair shop I have worked with. They kept my daughter’s cars in excellent shape through her college years and after graduation we continue to rely on them.
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September 2023 by Courtney Reaves
John is very knowledgeable and great to work with. He is fair and honest! Definitely would recommend people going to see him
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September 2023 by Rene Regnat
First point of contact was super nice, competent and very helpful! John called once he knew what will have to be done. He gave me pricing and all needed information right away and didn’t push me to buy something or make a quick decision. Pricing was absolutely fair (and compared to VW VERY reasonable).All in all, a great experience. We will bring our VW to them from now on and dump the overpriced and unreliable VW service center…
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September 2023 by Keaton Lamle
I’ve gone here for a decade, spanning 4 vehicles— all over 150k miles. Consistently the kindest and most honest shop around. John will always level with you and break down mechanical issues in clear language. Love this place.
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July 2023 by Marcos Gomez
This shop has always took enough care of my car, but when I mentioned I planned to drive across the state the next few weekends, they made sure I was ready and safe to do so. They pointed out that I tore up my brakes over the years, but they tuned it up/got my car ready for the long haul even though there were issues they needed to fixed from other mechanics. I love this place. I will continue to go here for my regular check ups!! Thanks!!
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July 2023 by Cheri Kinjerski
Great service! Everything was explained along the way, price was given and problem was explained before work was done. Even though it was the day before a holiday, and I didn't have an appt, work was completed the same day. Very happy!!
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June 2023 by Margo Pollner
Excellent job, service. Very professional, friendly. I had to fix noisy braking system after extensive leakage problem in February repaired by another shop. They left loose screw. Yes, I trust Goodyear quality. My car is quiet again.
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June 2023 by Chris Shaw
John and team were amazing as always. Got me fixed up and on the road 2 hours quicker than expected. Great service.
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April 2023 by Pat K
Honest honest honest.....gotta love that! Pep Boys in Hiram treated me nasty, and would never show me what was wrong. John explained everything, showed me what I had questions on, and I will drive over an hour each way for him and the team to service my car. Even got emotional when I left....knowing my car was taken care of correctly. 'Thank you' just isn't appreciative enough words, but they are all I have.
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April 2023 by Erika Taylor
My husband and I will only take our cars here, Elly at the front desk is always very knowledgeable and kind. My husband took his FRS there and the guys in the back had stripped a lug nut after changing the tires and Elly was quick to resolve the problem and very apologetic.I would 100% recommend Elly and her shop to all my friends and family.
