-
October 2023 by Clavdia
Ice cream spilled all in the bag.
-
July 2023 by Edward
The ice cream was leaking and messy
-
July 2023 by Monica
My order was not complete I ordered 2 items and only received 1 item, also my order was late. I have ordered from them before and never had a problem with then until today.
-
June 2023 by ini AK Channel
Visited mall yesterday and saw the Haagen Dazs counter, cannot say no for the Banana Split Sundae, it was so yummy, love the taste mix of banana, strawberry, chocolate sauce. Aah... Made my day!
-
February 2023 by Ian Ald.
- Employees and customer service are great.- The manager Kushal is garbage stereotypical bad manager.- Michoacana in the food court has significantly better ice cream and prices.
-
February 2023 by Isabelle A.
Never coming back. I asked what toppings go in a sundae. The server said I have to order a regular-sized sundae to get toppings. Does this mean a small sundae is just ice cream?? Anyway, I asked if I could order a small banana split with strawberry ice cream, and the server said sundaes are only one size, so small and regular are really "just the same thing." I go up to the cashier, they ask me what I ordered, and I say a banana split sundae. They ask what size, I reply with what I was told. 2 customers cut in front of me to order water, and the cashier takes their orders ahead of mine because "it's just water." Then I get charged for a regular sundae. In past HD stores, they fill up the whole cup for a regular sundae. I got served a 3/4 cup visual debacle. I'll appreciate the perimeter HD store way more now.
-
January 2023 by China Evans
The people were very friendly. I'm from Ohio. They helped my grandson and answered all his questions. Excellent service ?
-
January 2023 by Kristy DeRouen-Fontenot
kaushal was so helpful and sweet, helped us pick the perfect drink for me and my boyfriend 10/10 service!!
-
December 2022 by Reckless Squad
Lady at front counter has extremely bad customer serviceAsked for cones charged me for cups and extra waffle cone prices on top of that asked her to fix it and she deniedAlso treats her coworkers like complete shittt raising her voice at them and got mad because they were struggling to open a new milk. Instead of helping the poor kidI was so close to throwing my dam cone at her, lucky she is behind a counter and not out in public or stuff would’ve been escalated different…. Correct this girl before she runs into the wrong person.
-
December 2022 by Waqas Shafqat
The ice cream was OK. Customer service was OK. Then I saw a roach on the counter ?.
-
August 2022 by Kai D.
The ppl that work here are cool and sweet! If you download the app like I did, you can get a FREE mini ice cream cone. And yes you get to choose the flavor ice cream you like! I particularly do not like ice cream cones w. The wrapper on them because the paper be hard to get off sometimes. I ordered the cookie dough ice cream and was very happy :)
-
July 2022 by Ana Diaz
I never write a Review but this place has no Hygiene, I found hair in my kids ice cream and the workers don’t even put their hair up property I can’t imagine how much hair they give away. ??
-
March 2022 by Yanira Rodriguez
Waited 10 min to order and workers were getting other peoples orders who were not even in line! Never had I ever experienced anything like this ! Completely disappointed especially when the workers were just talking and laughing
-
August 2021 by Katherine Burris
I came here a few weeks ago and the customer service was delightful! This is my favorite ice cream brand and the employees are so helpful
-
July 2021 by Ashley
I never received my full order only one ice cream i ordered two and it was late