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April 2024 by Akef Bakir
I purchased a living room set from Haverty Furniture a year ago, only to face continuous issues with the seating cushions showing a manufacturer’s defect. This problem started showing just a month after the purchase, and despite my immediate complaint, the resolution has been far from satisfactory.Haverty’s response was to replace the cushions twice. However, this did not solve the issue, leading my mother and I to request a replacement of the entire set. To our dismay, this request was refused by their customer service team, who cited the reason as the purchase being over a year old. This is particularly frustrating considering that the initial complaint was made just a month into ownership.I had high expectations from Haverty Furniture, given their reputation, but the quality of the product and the lack of adequate customer support have been deeply disappointing. The ongoing problems with a supposedly new furniture set and the company’s reluctance to provide a reasonable solution reflect poorly on their commitment to customer satisfaction and product quality.I hope this review helps others in making an informed decision. Unfortunately, based on my experience, I cannot recommend Haverty Furniture.
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April 2024 by CORPORATE EXECUTIVE
Manager Lionel Sackey and his Welcome Back Kotter sales group of drunk tarts and old farts (2021)! Good luck with the furniture, too...I was employed, for a short time, where I discovered that I was hired to be made a fool; however, I did not allow that to happen. I walked out after 7 days on the sales floor, $23,000 in personal sales, and a lot of ridiculous behavior/harassment from drunk tarts, old farts, and management, too. I believe there was ill intent, from the beginning, to provoke me to the point of standing up to someone, then, being let go as has happened, several times, the past few years. I did not let it get that far.
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March 2024 by Mari Bohn
Tina Divito was super helpful! She is awesome
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March 2024 by Tammy Taylor
Harlean and the designer did an amazing job! I will definitely recommend Havertys and using Harlean as your sales person.
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March 2024 by Greg&Tricia Skowronski
Daren was great to work with. He was able to answer any and all of our questions. He was available but still gave us space to try and decide what we wanted. He was very helpful in getting us a delivery date that worked for our needs and he was just very kind.
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March 2024 by Sue Strauss
Mike was excellent! He greeted me when I walked into the store and listened when I told him exactly what I was looking for. I was in and out with a special order in less than 45 minutes. Thank you! It was hassle free and easy.
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March 2024 by Victor Sellers
Very knowledgable sales person helped us. I plan to buy more from Haverty’s. Beautiful , quality furniture.
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January 2024 by Maranda Dove
Excellent experience. Haverty’s had more desks (which is what we were shopping for), than the other nearby furniture stores. We were not pestered inside, but Dan let us know if we had questions we could ask him, and pointed us in the direction we needed to go. Next time we need new furniture, we will be contacting him! He was super helpful, informative, and easy to work with. When you go in, ask for him!
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January 2024 by Kimberley Savage
The sales person Mike was very courteous. He listened to and answered my questions about various office desks so that I could make an informed purchase. He wasn't pushy in trying to get a sale. It was a very pleasant experience.
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January 2024 by Carol Eubanks
Been going to buy furniture for our homes for over maybe 20 years and Dan has always been our guy! Don’t think we could buy from any one one else although we we always come to Havertys in Kennesaw, GA! Thanks so much! Plus the delivery guys are the best!!
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January 2024 by Anita FBC savoy
We received professional, timely and friendly customer service from Dan. We made our purchase decision from home and Dan walked us through completing our purchase via email. Pickup was fast and easy.
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December 2023 by Sally Meaders
Harlen was wonderful, knowlegable, informative, patient and great to work with! The designer Grace, was spot on with her ideas and suggestions. I had a wonderful time working with both of them! Thank you both!
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December 2023 by Jo Wardle
Dan Perry is the best salesperson! He takes his time and understands the customer’s needs. I appreciate all of his kindness!
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October 2023 by Michelle Bennett
Dan Perry, my sales consultant was extremely knowledgeable and made selecting and purchasing my sectional sofa set a pleasant experience. His assistance with financing options available was also appreciated very much.
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October 2023 by Natalie Rowland
Monte and Grace were outstanding. They really took the time to help me put together a really great space. I didn't feel at all pressured. I highly recommend this team and will shop here again.
