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February 2024 by Antonio Ferrel
Zero stars, avoid going to this home depot, because those who work in the loading area don't let you park there, only weros are given a chance?
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January 2024 by Brendan Vine
Very nice
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January 2024 by Colton Ford
Waited 15 min on hold for an ask that takes 60 seconds or less to let me know an answer to. Customer service rep simply too LAZY to walk to an isle to give me a yes or no answer. Claimed they were too busy but when I walked in not a soul was at customer service with 3 employees standing there
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January 2024 by Raymond's Trains
Store was clean and staff was friendly
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January 2024 by Sami Özel
good place for projects. Some pieces are tiny bit more expensive than the online prices . But great place and location. Next to I 75 highway . In & out max 10 minutes
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December 2023 by Christine Wilson
This Home Depot is wonderful! The workers are so very helpful. And I would like to give a special shout out to Devon. She was great and she helped me with my paint. And it did not take long at all. And they also had the sheet rock sizes that I needed just for patchwork. I did not have to buy a full sheet. So I'm very thankful! God bless them in Jesus name, Amen! :)
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December 2023 by Fresh Prince of ATL
My experience with the Home Depot on Shiloh Rd in Kennesaw is troubling as I have gone to this location for years, but due to management and employees lying about a particular product that was delivered to me, I may change the location I provide consumer business to.My wife tried to surprise me for the holidays with a Masterbuilt Gravity Series 1050, a product I've wanted for several months. My wife ordered this product from Home Depot Shiloh Rd. location and I was surprised to see that a delivery truck was bringing out the image attached wrapped up and already assembled. My wife called the store and they said they called us to ask if we wanted it put together or not and took the liberty of putting it together for us even though they didn't reach anyone or get approval. Something in my head told me it was a display item because no brand new out of the box product like this would have all of those marketing posters stuck or attached to the product.They told my wife it was not a display but new. We decided since the holiday gift was spoiled due to their negligence, after she spoke to an assistant manager, that we wanted a return on the item. The manager also told my wife that they called. My wife saw no missed calls nor a voice message to notify us.This company basically took the display product that has been out for display for months since I remember seeing it in Home Depot and ironically showing that to my wife. They had two employees of the company lie to my wife separately about calling and assembling it as a courtesy and ironically when my wife went to get a packaged untouched boxed version of the product, that same display item was not on display in the store anymore.This is a warning to any customers that go to the Shiloh Rd Home Depot: DON'T TRUST WHAT THE EMPLOYEE STAFF SAYS. If you order something there that requires assembly and you notice it delivered assembled without you being notified or approval, please be aware it is a display item and they wanted to give you USED products that have been touched and affected by other inquiring or interested customers.This experience has shown me they are more than capable of lying as well as I've put together grills for years and never seen the paper stuck brochures on an item that came out of the box. They were liars to myself, my wife, and given the time of the year and holidays approaching, ruined my wife's surprise. Thank you so much Home Depot at Shiloh Rd in Kennesaw, GA. The employee incompetence and unethical behavior is why I am going to another store.
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December 2023 by Al Phillips
I went into the store here , and was greeted and helped with amazing customer service , a young brother name Corey helped me get everything I needed he was so cool and knew where the things were that I needed , I really enjoyed his service so much I almost hired him at my company lol. He’s a nice young man and I just had to write a review about him because he was phenomenal, I definitely will be coming back for him.
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November 2023 by Arcavore
Mine and my wife’s absolute favorite store. You always have what we need and stay well stocked. Professional, knowledgeable and very friendly staff. We have completed many many projects with your help. Can’t wait for the next project or growing season!
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November 2023 by Few Gunn
I was preparing my son's home for sale and the interior door chime was missing it's cover. I recorded a clear picture of the mechanism on my phone and went to the local Home Depot on Shiloh Road.There I met Holly Miller, a Customer Experience Manager. She was able with my photograph to identify the exact door chime my son had. Problem solved.I could not find a way on the Home Depot website to give feedback on her expertise or helpful attitude. She turned what could have been a wasted hours long search into a five minute purchase that satisfied my problem .
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November 2023 by Michelle Mobley
What else can you say about Home Depot. If you need something for home project, you will probably find it here. Definitely compare prices here, Lowes, and Amazon.
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November 2023 by Brad W.
This Home Depot always had a great selection of products and everyone is always very helpful! This location is the best one in the area by a long shot. One of the best things about this location is how big the parking lot is when compared to the one in Woodstock. 10/10 recommend!
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October 2023 by Q G
My favorite Home Depot! Customer service is great. Theres always someone to help.
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October 2023 by Blu Boner
Ken in building materials was absolutely Excellent. Jim in Cabinets was absolutely Excellent. Elsie in paint was beyond helpful to my wife. The guys at the Pro Desk. Well, oh OK, they also are always Excellent but don't say I said so. Tom in plumbing has been very helpful in setting up our gas water heater install. Problem: one of them will come to our house as guest and do the labor for us. We are old. No
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August 2023 by Renee
They will hire anyone weather you work or not and they will fire you so quick so if someone passes away or you need mental health don’t go to management they will not encourage you. Home Depot is a great company but so your research on management
