Jim Ellis Volkswagen in Kennesaw, GA, is known for its commitment to providing a positive customer experience. Many customers consider it their top choice for VW vehicles in Kennesaw and nearby Atlanta. The dealership offers a wide selection of new and used Volkswagen cars for sale or lease at competitive prices. They also provide service coupons, genuine OEM parts, and accessories to meet various needs. The staff across all departments, including sales, service, and finance, focus on understanding and fulfilling customer needs. Customers frequently praise the friendly and helpful team members, highlighting their professionalism and ability to make the buying process smooth and enjoyable. For example, staff members are described as polite, knowledgeable, and patient, taking the time to explain technical details and listen to individual needs. The service department is efficient, completing repairs faster than expected and maintaining a comfortable waiting area. Whether customers are seeking a specific vehicle or need assistance with repairs, Jim Ellis Volkswagen consistently aims to deliver a people-first experience that builds trust and satisfaction. Overall, the dealership is highly recommended for its friendly staff, fair prices, and quality service.
Cem “Jim” Baydemir was the best! I really appreciated him working with me on my recent purchase and I had a great car buying experience. Everyone at the dealership was friendly and professional and deserves 5 stars!
September 2024
If you are going to sell or trade in your vehicle, do it with Greg Landry, very professional, fair prices, and quick
September 2024
Went to Jim Ellis Volkswagen for some technical issues I was having with my 2023 VW Taos. Omar helped me get set up with Carplay. He was very nice, personable and explained to me the connection for Carplay in my vehicle. Thank you Omar for your help. 5 stars
