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February 2024 by Syed M Ahmed
Didn't allow me to refund one of my purchases from another store claiming that their system is synced at night and to return to the original store of purchase. I went back there and asked if this was true and they said I was lied to. There were 2 associates there (I went near closing) and they refused to even check if it was refundable in their system, presumably due to some internal metrics. What a joke.
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February 2024 by Stanley barrett
Web site the worstWill not stop at the store.
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December 2023 by Susu Horizon
Adrian was extremely patient and helped me to choose the best watch for my sister in law. I highly recommend this place
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January 2023 by Shelly W
I visited on Saturday January 7th. I had to make a decision and needed help badly! Thank you so much Teresa for your help, awesome customer service, and kind words. I will be making a trip again soon from Douglasville just to shop at this Kay location. I think I deserve some gold earrings ?
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December 2022 by Rebekah Patterson
There deals are very nice! And Dylan the association I was working with was just too kind! I already love kay buy I'm now in love with them! ?♥️
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December 2022 by Kenedrick Singletary
Greatest customer service & greatest products of ALL TIME !!! Please come by & take a look you won’t regret it !!!! ?
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November 2022 by Shelley Brown
My mother purchased some jewelry for her girls. Every last piece has tarnished and I went into store and the did not satisfy me as a customer. We are very dissatisfied. My mother had a 8000 credit limit which she has closed. Everything that sparkles is not gold or silver... ?
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August 2022 by Coxo Chanle
This is so unacceptable,,... this Kay list the Open time for the business as 10am.. yet i have sat uoutside for 45 minutes waiting for the lights to turn on. They clearly have misinformation or the person who is running in at 10:48am decided she would make her own schedule today. Im pissed because i had other stuff i could have been doing instead of sitting idle with my child outside of this KAY TO GET MY JEWELRY.
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April 2022 by Patti O'Neal
My husband and I were checking out diamond rings and the staff was just lovely to work with. Not only did we buy a gorgeous ring, but they fixed my wedding band for me. Thank you ladies, you are greatly appreciated. ?
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November 2021 by SHELLS Brown
My mother purchased some jewelry for her girls. Every last piece has tarnished and I went into store and the did not satisfy me as a customer. We are very dissatisfied. My mother had a 8000 credit limit which she has closed. Everything that sparkles is not gold or silver... ?
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November 2021 by Lartrice Marshall
This is so unacceptable,,... this Kay list the Open time for the business as 10am.. yet i have sat uoutside for 45 minutes waiting for the lights to turn on. They clearly have misinformation or the person who is running in at 10:48am decided she would make her own schedule today. Im pissed because i had other stuff i could have been doing instead of sitting idle with my child outside of this KAY TO GET MY JEWELRY.
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August 2021 by Cd Collier
This company and their associates are amazing. The customer service was great from start to finish. I appreciated Jada at Town Center Kay. Including her manager. They were so helpful from the beginning to the end. I will continue to give them my service.Let's talk about this beautiful bridal set from Neil Lane and my beautiful diamond necklace. So gorgeous and great pieces. Kay knows how to treat their customers and choose wonderful pieces.
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April 2021 by Top Spray
Paying for luxury that in reality has no value.
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March 2021 by Sami Sylla
This company and their associates are amazing. The customer service was great from start to finish. I appreciated Jada at Town Center Kay. Including her manager. They were so helpful from the beginning to the end. I will continue to give them my service.Let's talk about this beautiful bridal set from Neil Lane and my beautiful diamond necklace. So gorgeous and great pieces. Kay knows how to treat their customers and choose wonderful pieces.
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February 2021 by Heidi Creighton
They were very helpful, happy and on point.
