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March 2024 by Gina L.
Would give a No star! Don't buy an appliance from Lowes. They finally delivered an oven but still waiting for it to be installed. If you call, you're put on hold forever. Every person you speak to passes the buck to someone else who doesn't know how to handle. No customer support at all!
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February 2024 by cesar valerio
Great staff,always helpful and helping the guests.
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February 2024 by Jerry Burton
Veterans get 10% off, I take full advantage. Always helpful at checkout and in the aisles.
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February 2024 by Bill F.
Do not waste your time with this store ! It's a shame because there are a lot of good people who works there but unfortunately there are also a lot of people who works there that doesn't care about the company they work for . No surprise why Home Depot continues to shine and successfully get all their customers . Basically, I ordered a floor installation and end up wasting my time because of they sent a 3rd party company who are very rude and doesn't value Lowe's business . I end up having another company install it instead Lowe's contacted me and asked to give them another chance so I did. They sent same 3rd party company but this time with better manners . That was 2 weeks ago and they were supposed to call me back with quotation after 2 days. I called today and was told they cancelled my order . I spoke with a guy in floor department and asked to speak with a store manager . The guy puts me in hold and hangs up. This is the type of people who works in this store. Evidently , the people in this store do not understand respect and customer service . Again, if you value your time and need real customer service , DO NOT WASTE your time with this store ! Lowe's Corporate , wake up !
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February 2024 by Park Mochi Is mine
A very cozy store, well stocked and with everything within your budget.
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February 2024 by Fred Steele
Good place to buy.
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February 2024 by Trini Pevey
Super friendly sales staff but once you receive your appliance, customer service is crap. New dryer picked up due to damage near heating element. Was told I would get new one in 2 days. I received no calls, I called and was told it was never scheduled. I get a call the next day saying there's no replacement, but can get 1 in 4 days. I call to just get a different dryer thats in stock but they want me to pay another delivery fee . Nope, just want my dryer on time as promised, they don't care if they messed the delivery up and it's been a big inconvenience on my part. Very poor problem solving and customer service, Lowes has lost me as a customer. An edit to this review, I contacted customer service , I was given a $15 credit, Lowes changed my delivery date 2 more times after talking with them( total of 7 changes) , after last change I canceled the order and went to a small appliance store and purchased a dryer that was delivered same day.
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January 2024 by Ben Bray
No help with my purchase and complete incompetence with employees.
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January 2024 by Gina
Awesome customer service by Ben
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January 2024 by N L
Terrible, rude associates working there. Had the unfortunate experience of interacting with Donna at the Acworth location. Donna is clearly racist and has a nasty, mean, bullying, confrontational attitude. Such a shame to have to interact with such people. In the process of remodelling 2 of my bathrooms. Will take my business elsewhere.
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January 2024 by larry Siard
Average lowes
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January 2024 by J Rowell
I needed to find a few anchors to hang a TV. Jerry helped me big.timeHe knew exactly where everything was located all the way down to the 3/16 washer. He could tell you exactly where to go on the aisle and stop and which washer would be in each tray! He provided excellent customer service!
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January 2024 by Marcus Geiger
The associates were super helpful.
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January 2024 by Jodi H.
We Purcased a Top of line Storm Door by Larson almost 2 yrs ago. It was Installed by Incredible Installations thru Lowe's and did an Excellent Job! 3 weels ago The "Soft Close" Feature Stopped Working causing the Storm Door to Slam Shut. I worked with Acworth Lowe's & Even The Installation Co re getting part & making appt for replacement. Got the Runaround UNTIL 3 Weeks later Got Bill in Millworks. I emailed Door info to Bill & he layed the Groundwork. Bill was Off the Next Day but Passed the Remaining Work to be done on to John. John took the Job on & called me to say he found what I need, it's Ordered, & I would be Contacted in about 1 week when part comes in! Waa Laa! Done! Kudos to Acworth Lowe's Employees Bill & John!
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December 2023 by Kevin Campbell
Found what we needed. Staff was friendly and helpful.
