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December 2023 by Michael Wright
Rented a suit for an event, with the suit pick up in California. Went in, picked out one of the standard suit options, was measured, etc. The person who helped me is listed as "jag123"When I went to pick up my suit in California, everything was incorrect - the jacket (too small), pants (too big), vest (wrong color, and too small), etc. The suit also didn't come with a bow tie, which was featured in the promotions (the gentleman even had me pick out the color when I was in this store). The stores don't carry extra rental sizes, and due to my event being that day, my only option was to buy a suit jacket, slacks, pocket square, bow tie, etc. as I had no other option, and am out over $300 (the jacket and slacks totaled over $500, but they refunded my rental). No returns allowed, which felt like a scam.Needless to say, this was a terrible experience and I would not use Men's Warehouse for this need again.
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December 2023 by Judy Justice
I’ve always had great experiences shopping there. I rated it high because the quality brand names of clothes and the customer service. My first choice when I need to buy men’s clothing for my family.
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December 2023 by sarah lorenzo
Mr. Clayton is a wonderful man and provides outstanding service. He was so knowledgeable and helpful today!! We will definitely be back!!
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November 2023 by Duane B.
This being my first visit to one of their stores and not impressed at all. Selection was horrible and disappointing. The clerk was a nice young man but not much he could do but tell me to look elsewhere. So I did. Store overall didn't meet up to their commercials. I guarantee you might be like me. Disappointed.
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November 2023 by Benjamin Eidson
This company is absolute trash. 240 dollars to rent a tux for a wedding, and they cant figure out the hem length after measuring me 3 times. Pull it out of the bag, and pants are above my ankles. For the second time in a row.
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November 2023 by Manje Khan
Guess it’s anything for a sale as I was told that I could return the suit within 90 days. Wore it once and came back and was given the run around only to finally be told it can’t be returned. Lied in front of my face. If I were you don’t waste a dime on buying anything from Men’s Warehouse
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November 2023 by Gabe Brackett
Rented a suit for my own wedding, jacket was too small, shirt was too big, staff insisted it fit, it clearly did not, no urgency, staff all appears like they have better things to do, I could go on, bad experience. Would recommend anywhere else to rent a suit
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November 2023 by Greg Bailey
Friendly staff, but SHOCKED they charged for alterations. Paid nealy $500 for a suit and then $45 for alterations. I would have went somewhere else, but the wedding is in 6 days. Lost a customer. You can tell they could care less about a review, they don't even respond to the reviews.
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October 2023 by Lingo K.
I'm in here right now trying to get fitted for suite so I can attend a wedding next and these ppl suck under staff and take forever to service you will have you standing there looking crazy for however long
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October 2023 by Arliss B.
Walked into the store looking for a matching pair of suit pants to go with the suit jacket I bought earlier and not a single store employee acknowledged me. If it were H&M or JCP I wouldn't care but in a Men's Warehouse that sells $500 plus suits I would at least expect the minimum level of service and didn't even get that. Will not be returning to Men's Warehouse to buy another suit.
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October 2023 by Kimberly C
Couldn’t be more pleased with our experience today while buying our son his suit for homecoming! Nick helped us through every step of the process, and his expertise shined through with every detail, from the suit, to the belt and shoes! Thank you Nick for making our experience so enjoyable!
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September 2023 by Morgan Derrick
Called 3 time to make sure my order was ready to be picked up. I was put on hold numerous times because they couldn't find it. It took then 45 min to find. Came to pick it up and the employee was just so rude. I told him it was missing a few items, and his response was, well you could have told me that before I walked back there, he had my receipt and the order form.he had everything he needed to get all of my order.
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September 2023 by Morgan Baxter
Called 3 time to make sure my order was ready to be picked up. I was put on hold numerous times because they couldn't find it. It took then 45 min to find. Came to pick it up and the employee was just so rude. I told him it was missing a few items, and his response was, well you could have told me that before I walked back there, he had my receipt and the order form.he had everything he needed to get all of my order.
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September 2023 by John Dressel
Bob the General Manager has been nothing short of professional and accommodating to my needs in a world where customer service has a tendency to be a second thought. I usually purchase a higher priced suit but because of Bob I will be sure to see if his store can accommodate my needs before any other from here on out. Thank you!
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August 2023 by Lauren G.
Walked in to look for a suit for my fiancé. No one mentioned that the store was closing at 6. No one came to ask if we needed any help. Turned the lights off and on for us to hurry up and get out. Never coming back to this store. Super disrespectful and unprofessional.