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September 2023 by K W
Customer service is lacking big time. While the employee was helping me, I asked to see the fastener bin. He left me to help a new customer that just walked in with out a word. When he returned, asked if there was anything else. I asked for the fastener bin again. He typed the request in the computer and said we don't have a fastener bin or bolt drawers. Clueless and yet this employee has worked at this location for a few years.
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April 2023 by Yo Sim
Great customer service has a variety of all automotive merchandise reasonably priced
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March 2023 by Patricia Hass
I had to drive my daughters Jeep Cherokee to work on 2.17.23. It was rush hour traffic on a rainy morning. The windshield wipers were in horrible need of replacement and I could not see well driving in the rain due to this issue. I stopped at Napa to purchase and have placed new windshield wipers so that I could continue my trek into work safely. I explained my situation to the guy in the store who happened to be the Assistant Manager…. An older gentleman. I purchased the windshield wipers and asked him how they are put on…. Hopefully prompting him to offer to do this for me. Mind you it is only sprinkling outside. I know that O’Reilly and Autozone will put them on for you. He explained how to replace them, which of course made no sense to me, and said, “if you can’t figure it out, come back tomorrow and we will put them on for you”……. This from an Assistant Manager. This from a lady who already stated it was unsafe to drive because I could not see. I ended up having to stop elsewhere to get them to put them on and they were actually the wrong windshield wipers that he sole me.
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November 2022 by Nicholas Carapia
Great Customer Service!
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October 2022 by Justi Hamlin
Great tools, ok prices, and iffy service
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August 2022 by Tjaye Jefferson
Just had a wonderful "people really are good" moment in this store. Somehow the bottom flap under car came off on one side while I was driving. This NAPA was the first store I came across. I went inside to buy a bungee to hold it up, but Jim, the man working said that wouldn't work; it would still keep flapping. He grabbed a packet of zip ties and said "let me try this". He did. He tied it up for me (thank God because I'm wearing white jeans)...and said "that should hold it for awhile. I told him how much I appreciated him doing that for me and asked if I could tip him; he declined. Then I followed him inside to pay, but he said "no charge, it was the stores." That was really nice of him. Next battery or breaks I kill, I'm coming to this NAPA to replace.
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March 2022 by Carlos Flores
Great customer service gentleman at the counter was very helpful
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February 2022 by Rob Solo
Tough to get ford parts over 10 yr. old.
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December 2021 by Nick Harris
good people quick service
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November 2021 by babyhugsbear08
I walked in and they had what I wanted.I had called earlier and they said they the part I wanted and they .They we're polite and fast and very courtesy
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October 2021 by Timothy Locklear
Very good parts and in stock things that auto zone
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May 2021 by Charles Hand
Great place
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January 2021 by Ton
Helped me out with a battery warranty.
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December 2020 by Al Grubb
Friendly,efficient and what they didn't have in stock was ordered without delay.
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November 2020 by Jim Koury
Great base of knowledge and friendly staff
