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March 2024 by Nevil Jay
I've been going to this gym regularly for about 6 months now. I have a few things to mention in terms of my review. As a person who has owned businesses in the past, I understand how much your employees and customer service truly matter. There's an employee who works nights, his name is Chase. He's a great employee. Never on his shift have I encountered empty hand sanitizers, lack of paper towels, or empty spray bottles. While he's working, I enjoy working out at this location.However, when their employee named Charles is working, the experience goes from a 4 star to a 0 star. He's rude, inconsiderate, does not pay attention to refilling any of the spray bottles or sanitizers, and goes around bugging patrons and keeps telling them to restack weights and work out in particular areas. On top of that, he is incredibly rude. He's never smiling, constantly belittling the guests (or at least my family and I), and he ruins the entire workout. Today, the gym was closing at 7 pm, and he turned off music at 6:20. He starts ringing the lunk alarm to tell people to leave. The issue is that he does this 15 to 20 mins before close. I've been encountering this behavior for months, but today was the last straw. He was rude to my parents and ruined my workout by shutting off music. He regularly turns music off 30 mins in advance, but today, the 40 mins in advance was pushing it.I highly suggest management take action against Charles and make him understand that this is inappropriate to treat patrons as such. Ideally, he gets fired. Because otherwise, I will switch gyms, and I'm sure many others will not come to this location either.Equipment - 3/5 (needs updating and maintenance)Employees apart from Charles - 4/5 (esp Chase)Charles - 0/5.This gym could be so much better without Charles.
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March 2024 by Janme
If I could give this place a one star rating, I would have, but one of the workers, Chase, is a REALLY hardworking, kind, and nice guy and every time we visit the gym we make sure we go when he's working. The main reason I gave this place such a low rating is because of the nasty attitude of one of the other workers, his name is Charles, he walks around with a very uninviting and unpleasant expression and constantly tells the people in the gym what they should and should not be doing. On days when the gym closes at 9PM and 7PM, if he has a shift, he makes sure to turn the music off 30-40 minutes in advance, and rings the siren 15 whole minutes before closing. Anyone could injure themselves on the leg press machine because of how loud the siren is. He is not a manager and he should not be behaving how he does. Otherwise this gym is decent, but we only go to this location when he's not there. I'd also like to note that the new younger employees are very kind and patient.
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December 2023 by luis molina
The staff is professional and friendly, its clean and always reasonably priced for what it is.Recently upgraded a few things.
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December 2023 by Robin Chudicek
Wow, I have moved to this PF1 1/2 years ago & the same soap dispenser is still not on the wall. The tanning bed rooms are too dark and you never know if the stand up/ lay down beds are clean. Locker room is very small and an awkward set up, (needs to be clean more)Toilets always have something wrong with them. You can’t see the TVs if you workout during the day and the gym is also too dark. Maybe look at the clubs in other locations to get some better ideas. Also, Maybe because I go during the day that the workers just stand around but maybe they can keep busy or the manager needs to say something. I will finish by saying Jordan is the only one that has introduced himself and speaks to me every time I come into the gym. It is nice to see someone that likes to be at his job or around people.
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December 2023 by Stephen Mancini
Great gym for the price of basic membership. A lot of equipment and free weights. Gotta get there early because gets busy later in the day!
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December 2023 by Susan Z
Our local club has plenty of machines to work out on (specifically treadmills), and it is easy to get in and out with plenty of parking.
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December 2023 by Andrew Smith
Got my wallet stolen! They had none to sell, so I rolled the dice ? Lost $86,my wallet 2 Credit cards, cell phone, AND MY DRIVERS LICENSE ?
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October 2023 by Aiden
they never cancled my subscription i've been paying for over a year now, i live no where near there anymore! i need my money back
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October 2023 by Terrell Mathis
Great layout one of the better PF I have visited. Had all updated equipment also.
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October 2023 by Maria Rodriguez
It’s functional, just not my favorite location. I moved from Colorado and they had a lot more equipment compared to this location. It’s a small space for peak hours as well. I was surprised they didn’t even have Kettleballs….
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August 2023 by Haley Lummus
Overall love the gym. I understand the amount the employees make defers them from doing certain things so that is what I'll leave that at. I want to say good job with getting me in fast and not to busy. I look foward to coming here everyday. Thanks!
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July 2023 by Patrick Beadle
Been coming here off and on for the last few years. I usually come during the twilight hours so i dont have to encounter too many folks so i dont have to rush. Its a solid gym. Just not sure if the guy working twilight on weekdays does much. I kind of just see him walking around not doing much. The gym is also inconsistent with cleaniness. There are nights where i come and everything is looking nice and others where it is kinda trashy. Its never awful or bad. Same goes for the chemical spray bottles ans paper towels. You never really know if you are going to have to go to another area of the gym to find a spot that has both stocked at once.I like this place, but it could be a lot better if the employees just had a little more perception about when things need to be done vs not.
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July 2023 by Kaitlin Crow
They clean machines during the less busy times and do replace broken equipment quickly.That being said, the trainers and employees don't enforce wiping down the equipment after you use them. Gross.If that isn't bad enough, there are either 6 emplyees behind the front desk doing nothing as there are full bins, empty paper towel holders, and empty spray bottles...ORThere is no one in sight working and 3-5 people needing assistance waiting for an employee. Currently watching as people have waited for 20 mins? More? With no employee anywhere.Not to mention that it is a huge security threat. Anyone can walk in without a membership.Get it together!
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June 2023 by Brandon H.
Absolutely disgusting in every way possible nothing is ever clean or working correctly the locker rooms and showers smell awful constantly the staff is clearly no willing to do anything about because people have been complaining for years with no results go to any other gym avoid this one.it's not my job to stop in and make sure employees do their job correctly it's ridiculous that's the answer they give you instead of dealing with the issues
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June 2023 by Laureen Hawes
I am a return customer to PF and although I was familiar with the set up, they were there to update me anyway. I was turned on to their new Trainer, who is wonderful!
