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March 2024 by alison sadler
Great products and wonderful assistance
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March 2024 by Kimberly Bloedel
My Designer was fantastic, the Website was easy to navigate and use. With any remodeling project, things go wrong. Their Customer Service personally worked with me, they were Courteous and Prompt fixing what I needed. Shipping was quick. The cabinets are good quality and the colors we chose were great! would recommend to anyone!
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March 2024 by T M
Not sure how they are receiving any good reviews unless they're unverified reviewers/customers. Seriously, these should not be purchased anywhere close to their ongoing sale price.Ordered an entire kitchen for a remodel based on reviews and having worked with Conestoga RTA Cabinets, I had faith that these would be just as good. I was dead wrong.The good: Order in December, arrived within under a month. Color was close to what you see online.The bad: Damaged goods due to poor packaging and failed pallet. Take the appropriate pictures, submit/file my claim and wait, wait a little longer. After a few days I contact them again, stating I haven't heard anything and the client has a timeframe as do I on a job. Took 22 days for the replacement parts to arrive. Issues with some of the items shipped as far as quality control and a few wrong replacement parts, this took an additional 19 days to resolve with constant follow-up on my part.My client was wanting to send it all back and with enough parts sent, I was able to start assembly of the cabinets. What a joke! Zero, none, nothing in assembly instructions with each cabinet. Their online videos are not the same cabinets. Even when asking them directly about assembly of some tall cabinets they directed me to videos of cabinets that weren't the same. I never received any proper instructions and had to best guess on assembly. Who sells cabinets and doesn't have instructions?? I asked for a PDF or a print out, and received again, cabinets that didn't show all of the parts, which of 4 screw sizes went where, when certain pieces were supposed to be assembled, first or last.The worst RTA cabinets. Save yourself a lot of time and get cabinets with thicker walls, better assembly, better materials, and less heart ache. You can assemble Conestoga by yourself, I absolutely said every word you were told not to say when assembling Jarlin cabinets. Conestoga is who I'd recommend, but I'm sure there are others. Stay very far away from Prime Cabinetry or Jarlin cabinetry.
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March 2024 by Brad Evans
Great experience checking out the colors in person! Thanks Michelle!
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March 2024 by Jeff W
Looking to order some new cabinets and had several questions - Response was immediate and they were able to provide me with the information I was looking for - Cabinets are exactly what I have been in search of - Quality products!
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March 2024 by Factotum Building Services
The best kitchen design company by far
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March 2024 by KMK
Ordered cabinets Friday. Good prices and this is one of the only places to get the sizes I needed. Found an issue with the order and chatted with Nicole this morning. She was very helpful and we were able to resolve the issue . Much appreciated Nicole! Great customer service.
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March 2024 by StopMotionFilms157
We used the RTA cabinets. They are solidly built, have metal shelf supports and wood corner blocks, no plastic. Customer service is responsive and calls are answered by a real person who can help you quickly. A really great experience and we are so happy with the cabinets.
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March 2024 by Joshua Wright
We couldn't have been more pleased with our experience with Prime Cabinetry. From their top-notch design services to their excellent customer support and timely delivery, they truly exceeded our expectations. Additionally, we had to make a return and their wholesale representative provided us with exceptional assistance. We highly recommend Prime Cabinetry for all your cabinetry needs!We also had to do a return, and the wholesale rep was great in assisting in that.
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March 2024 by Elizabeth VanHoutte
Great technical support
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March 2024 by Charles Hannon
Michelle was awesome to work with, looking forward to doing further business with you guys. God bless.
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March 2024 by Tawana Perkins
Great customer service with
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February 2024 by Frank Pirrone
Great Service, Friendly Staff, Amazing Designers and their quality of cabinets is top knotch.
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February 2024 by Dean Handley
Great people to help and get your order correct.
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February 2024 by Michelle Peach
Michelle really helped us pick out colors on our next step in the project. She was so courteous and patient. Thank you. See you again soon.
