REI is a great all-around store for camping and outdoor adventures, offering high-quality clothing, shoes, hiking equipment, bikes, climbing gear, tents, sleeping bags, and outdoor cooking equipment. The staff is wonderful, super friendly, helpful, knowledgeable, and patient, always welcoming customers with a big smile. They gladly share their enthusiasm and offer great information, making the process easy and the experience pleasant. Employees in specific departments like shoes and bikes are noted for being very knowledgeable and helpful, ensuring customers find the perfect fit and highlighting features for a correct choice. REI stands behind all products with a 100% satisfaction guarantee and designs its own award-winning line of gear.