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May 2025 by Jaida Aliece
I had a good experience with this store up until now. Unfortunately, I was recently misled about their exchange policy. An employee told me I could exchange an item, only for the owner to later inform me that exchanges are only allowed at his discretion. What’s frustrating is the inconsistency—especially since I’ve exchanged items in the past and even paid more for the replacements without any issue. It seems the staff are not properly informed about the store’s policies, or the policies are being changed without clear communication. The way the owner handled the situation came across as dishonest, disgusting, and overall very disappointing.
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May 2025 by DeAngela Smith
Cashier was sarcastically rude.
However they has all the products for hair and reasonable prices.
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March 2025 by Anishka J. Farrington
Forget Sally's, lol. This place always has everything that I need. If I go to another beauty supply store and they don't have what I'm looking for -- guess who does? Sarah's! If I can't locate which aisle a product is on, the workers will quickly show me. I've noticed that certain things they carry on their shelves are sometimes a dollar or two more than other beauty supply stores, but I usually just buy it anyways from Sarah's because I'm paying for the convenience because I don't feel like driving all over Cobb County, just to save a couple of bucks. Lol.
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January 2025 by J Cooper
My Favorite Go-To Beauty Supply Store 🛍️ Always Excellent Customer Service. Prices Are Always Fair. Great Finds On New Products ⭐️⭐️⭐️⭐️⭐️
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December 2024 by Lori Maydwell
The store associates were kind and helpful! They provided excellent service and were knowledgeable about the products.
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August 2024 by Danielle Halverson
They have any and everything you will need for your hair care at a very reasonable price. Great customer service and very very clean
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July 2024 by Brandy West
Lots of options here good hair store!
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June 2024 by C Hodge
Being watched like they watch you toud think they sold real gold. I won't spend where I'm not respected. I do not steal I pay my bills and will go to CLAYTON COUNTY where all ahoos are owned by people who look like me instead of Asians that don't trust my kind never again!!!!
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May 2024 by Tracey Finney
I’m a regular shopper at Sarah beauty supply…,The 2star rating stands clearly because of the heat factor in the store!!!There is never AC on!!Im in and out,of the store..,.I would buy more but like I said it’s way too hot!!
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March 2024 by Tyrone Foster
Great Customer Service and fully stocked establishment. They have all you need and more...
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December 2023 by The MMM Family
Went in with my elderly mom and younger sister and I was monitored the whole time while shopping, I'm raised in Kennesaw and I've never felt so degraded by any establishment ever. Mind you I was with my mother and little sister. I will not be shopping here again ever and will advise my friends to not do so as well.
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November 2023 by Nikki M.
I was treated like a customer and not a person of interest which is unfortunately rare at beauty supply stores! I walked in couldn't find what I was looking for, I then asked the lady at the front who pointed me in the right direction and then DID NOT HOVER. It's spacious and well laid out store with really kind owners. I will be back!
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September 2023 by Lovely Krissy
Great customer service, and very friendly.
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September 2023 by Arica Ratcliff
Very nice and attentive staff.
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August 2023 by Mrs. KrissyD
Great customer service, and very friendly.
