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December 2023 by Johnna Taylor
The Good Feet Store (and Josh) has changed my husband’s life. Just a few months ago before visiting The Good Feet Store, he was in constant, chronic foot, knee, and back pain. He was seeing a podiatrist regularly for injections and we had bought ALL the things recommended to ease the pain. The only thing remaining to try was surgery. Desperate, I decided to take him to The Good Feet Store. BEST DECISION EVER!! He is now pain free and able to exercise daily. His entire lifestyle has changed. It’s amazing to compare his footprint from when he started this journey to what it looks like today. We are forever grateful for Josh and The Good Feet Store for what they have done for him, 10/10 recommend! Worth every penny!
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December 2023 by patrick Jones
I had an amazing time and was well educated about not only the company but also my foot size, where most of my weight is distributed, and much more!Stephen helped me tremendously! Very great service and excellent customer service!
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November 2023 by Eric Bruner
Stephen and Joyce were incredible. They were both very informative and comforting while also being professional. I am a chef and work 10-12 hour shifts on my feet. This has been a godsend and I look forward to the process of having my own feet back. Super heroes both of them.
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November 2023 by Nick LoPresti
I had a team member in the Kennesaw location named Joshua help me with my fitting. I wasn't in any pain but wanted to get inserts to prevent potential injuries and pain down the road. I wasn't sure what to expect but after getting such First Class service from Joshua I was confident I made the right choice. The initial fitting was thorough and informative. I learned a lot about how our lifestyle and culture has impacted our feet. Joshua explained to me that feet are the foundations of our body. For me, if my feet aren't happy usually the rest of my body follows suit. Flash forward a year later and my feet have never felt better. I ended up going down a shoe size as I regained the natural arch in my feet. Stepping into shoes without inserts feels weird now. And with their lifetime warranty, ability to change out your inserts wherever, whenever, and friendly staff, choosing these inserts were a no-brainer. If you, like myself, care about being happy and healthy for the long term, you can't start with a better place than The Good Feet Store.
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November 2023 by Leigh W
The customer service was wonderful. Joyce was extremely knowledgeable of feet and the products. She assisted me a for almost an hour and a half showing her care to my needs. I highly recommend.
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October 2023 by Mechele Ayers
Stephen was amazing! He seems to genuinely care about people, a former school teacher, just a great guy, passionate about helping folks overcome physical challenges thru Good Feet. Wish i had researched these before two hip replacements! A lifetime warranty too!
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September 2023 by Thomas W.
Don't waste your money on this very expensive gimmick. The inserts don't help & may do more harm than good.
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September 2023 by Jeannine Tyson
Went to the Kennesaw location & had an appointment for 12. I was on time & a young man said hello & that I could have a seat. Boo e asked if I had an appointment or asked for my name. 15 mins passed & no one said a word. Not an I’ll be with you shortly, do you have an appointment, nothing. There were 3 other reps working with other customers, they said nothing either. As I walked out none of the staff said anything or asked if I was being helped. Just poor customer service & not a very good first impression of the company. Sad because I’ve heard many good things about their products. Maybe I’ll try a different location.
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August 2023 by Andy Bailie
Overall, I had a good experience with the Kennesaw store. Unfortunately, their products really didn’t help my foot and leg issues and, upon returning them I was expecting something akin to we have a new return policy or in-store credit or something like that. I’m happy to report that, they gave me a full refund on my product without too much hassle. I do think that the sticker shock that others are reporting is valid but custom orthotics are even more expensive than the $500. I spent here. Overall, I think a probably offer a good product that can help a majority of folks with their foot and leg problems. Unfortunately, their products did not alleviate my issues and I’m having to look elsewhere. Happy to report that they did give me a full refund without any issues or pushback, which is quite refreshing.
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August 2023 by Jack B.
This retail business is the sorriest excuse for a retail business I have ever seen. I made a special trip to stop in and see what they offered (based on their appealing TV Advertising). There was a person standing outside the store interviewing and making a sales pitch. I told him I just wanted to go in and look around. He said I couldn't do that. I asked him if he was telling me I couldn't go inside and he said that was right. I told him that was the craziest thing I had ever heard of for a Retail business and left. Do not waste your time here.Try Dick's Sporting Goods instead. They don't have someone standing outside the store to intimidate you and keep you from going in.
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July 2023 by Jeannette V.
The Good Feet Store has been an amazing experience, I would give them 6 stars if I could! Prior to visiting I had foot pain and swelling for years. Stephen was able to give me personalized options and explained them for my issues including the Lifetime Arch Support System. I decided to give it a try and the relief I received was both quick and even better over time. 3 years layers I am able to live my life and no surgery was necessary! I highly recommend a visit for consultation!
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June 2023 by Chris Hembree
Nikki did a great job she was very knowledgeable about the shoes and the inserts and was very helpful and the rest of the store staff were great. Since I got my inserts yesterday I can already tell and feel a big difference and I was very pleased with the service that I received and I will recommend any of my family and friends who are having feet issues to you guys thank you very much
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June 2023 by ruth baker
Overall, this was a great experience. The people were friendly and knowledgeable. The product is well-made and highly useful. I recommend this company any, but take your credit card. It is not inexpensive.
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June 2023 by Lisa Hamm
Although everyone was polite and very helpful. after I purchased my set and realized I should have give more time on my purchase due to them being so expensive and found out there is no refund policy. So now I’m feeling a little stuck and have to pay for something I may or may not use. Again everyone was very professional and friendly.
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June 2023 by Nicole Getschow
We had Drew. He was very informative and thorough. As we entered he was friendly and willing to help. Answered all questions we had and it was fun taking to him! Would definitely recommend
