-
October 2023 by Jacqueline J.
I have to agree with the latest negative reviews for this business!! If I could rate this place a ZERO I would!!! Trust me I'm all for having policies and procedures in place but I do think that there should be consideration especially if this items are untouched and in original packaging. I had not had my item 24 hours. I called explained I did not at all want my money back but just to exchange for a different item. I was told it was not possible. Ladies if you are purchasing hair bundles/wigs of any kind I recommend looking else where. Additionally they are overpriced for bad quality. There are better beauty supply stores in the atlanta area. I will not return and DO NOT RECOMMEND!
-
July 2023 by D W
Nice store. Helpful and friendly staff. Good stock.
-
June 2023 by Tabitha Stroud
The customer service at Top 1 Beauty Supply is phenomenal! You are greeted when you walk in, the staff patiently provides you with the help you need, and you walk out of the store feeling appreciated. I will definitely shop here for my beauty supply needs!
-
May 2023 by Saniya Reid
Truly despicable treatment of their customers from owner and employees. I plan to never return along with making everyone I know aware of the behavior and treatment of customers at this establishment. Unprofessional, immature, and truly unbelievable. Will not be returning.
-
May 2023 by Kiki Moffatt-Bussell
I love the atmosphere and variety of hair care products. Asia is my mother's favorite; she knows her style & preferences.
-
April 2023 by Janet Stafford
Awesome customer service! The owner was professional and had a lovely personality. Thank you for your help with finding the hair I needed and making a note for the desired color for my next purchase.
-
April 2023 by Linda Forte
Nice clean. Very courteous. Great customer service and they had lots hair and supplies
-
April 2023 by Debbie Bailey
The staff is always helpful and friendly. Always have what I need.
-
April 2023 by Clarke P.
Always excellent service! The owner remembers my name and is very helpful. By far the best beauty supply I've been to.
-
February 2023 by Schakina A.
I bought this electric nail file from here before traveling. Ended up doing my nails by hand in a rush. The damn drill doesn't even power up. Went back in and they wouldn't even do an exchange let alone a refund. Never used the machine & I spend a lot on beauty. They are also very overpriced. & small. They lost a customer.
-
February 2023 by Tori Tanner
Harmony is amazing she helped me through everything, I came in stressed wondering what I am going to do from going to a bad stylist and harmony gave me tips through the whole time I was in there told me what to do to fix it when I go home she was showing me everything I needed and telling me what to do and what not to do!!! I highly recommend you come here and ask for harmony if you need help she will guide you through it . nd top 1 beauty supply y’all have an amazing employee that cares about y’all’s customers if I need any tips this is the place I will go and harmony will be the one I look for period ❤️❤️❤️
-
October 2022 by Amanda Fountain
Absolutely love this place. I’ve been to it 3 times in a month. Very friendly and helpful.Great selections too!
-
July 2022 by Sam Anthony
Went in to buy a wig and had no idea what I was doing. One kind young woman was sweet enough to teach me how to wear it, what to buy, and she cut the lace for me. They have a beautiful selection of wigs and other beauty supplies!! Definitely coming back
-
July 2022 by Nandi Williams
I've been shopping at Top One for years. I literally pass umpteen beauty supply stores just to get to this one. From their quality product selections, to their TOP TIER customer service, this store is legit AF. I'm not here to discredit anyone's bad experience with this business, but I have only ever been treated with the utmost respect when I walk through their doors. Believe me, I'm hyper vigilant of the treatment of my people in all settings. Never once have I thought they were profiling me, etc, and I've roamed this store plenty of times unmonitored and unharassed. Now they will get in your a$$ if you are in there trying to steal (which I was present for at least once), but they are not remotely racist at this store. Like... Not at all. Keep up the great work y'all.-Dee
-
July 2022 by God's P.
I came here looking for a wig. Due to the current pandemic I was not allowed to try any of them on. So instead, I tried to use aight and touch to determine the best one for me. When I finally considered one more seriously I asked the sales woman helping me if I could adjust the wig on the outside, tightening at the nape for a snug fit. The woman assured me I could. I have a decently small head and wanted to make sure I could fit the wig. As I went to the front to pay for the wig the younger sales woman stayed behind to cut the lace on my new wig for me. Once I got home I opened my new wig and quickly realized that this wig did not adjust and was too large for my head. My problem is that I was blatantly lied to. Even if the sales person was mistaken and did not know the wig didn't adjust initially, there is no way she didn't see it wasn't adjustable when she took it out to cut the lace. The decent thing to do would be to alert me to this fact so that I could have selected a better suited wig. I spent $100 on a wig I cannot wear.
