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January 2024 by Sean Jordan
Great location! Professional, knowledgeable and friendly staff. Will definitely use this location again for all of my moving needs, highly recommended. Great customer service!
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January 2024 by Luisa M
Came to get my hitch installed. Amazing service, everyone was really nice and I was in and out within 30 min. Will come back!
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January 2024 by Brandon Wells
Great service the guy that hooked my trailer up was knowledgeable and quick, and did everything perfect. Drove all the way across the country with the trailer and it was perfect the whole way. Solid service and solid rental, I will be using uhaul the next time I move for sure, it was very affordable for a 6 x 12 trailer.
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January 2024 by Juan Carlos Perez
Bad service in this location this my 3rd time passing here the customer service is terrible lazy lady working on the desk today and the staff moving in slow motion
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September 2023 by akkayak bound
I believe Hitler would have offered a more positive and kind customer service experience. Started out as a $30 rental and turned into a $100. The rails on the trailer were black with grease and dirt, which led to black stuff all over stuff we were moving.Without resolution, it is my wildest hopes to never utilize this location again.
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September 2023 by Rose Carlisle
Brandi runs her location like a well-oiled machine! The technology implementation is complimented by her team's 5 star customer service. Her staff is polished, professional, and always available when needed...even when I spilled my coffee in the lobby. Brandi's leadership is evident in this location & she has made my multi-phased move a breeze. I successfully retrieved my belongings from my two storage units incident free. I will HIGHLY recommend this location to my network for moving storage, supplies, and vehicles!
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September 2023 by Dante White
Went to pickup a motorcycle trailer and they almost sent the trailer through my tailgate. He stopped the trailer, then basically dropped it and chipped my paint.
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July 2023 by Taylor Hester
Tony went above and behind helping us! So thankful that we picked this location, and for how much they helped us in our moving process. Great customer service, completely recommend!
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July 2023 by Caitlin Gonzalez
We reserved a truck for mobile pickup at 7:30 AM. We originally scheduled at a location 5 minutes away from our house in Marietta, but we were told 2 days before our reservation that they switched the location to this place in Kennesaw, which is 20 mins from our house. I got a text message confirming that the location had been switched and the pickup was scheduled for 7:30 AM. When we arrived, and I clicked on the "Ready to pick up my truck" button, I got a message saying that my reservation was scheduled for hand delivery and I would need to wait until 9 AM when the location opened. My movers were scheduled to be at my house at 9 AM, and we only had them booked for 2 hours. We called customer service and waited 20 minutes for someone to pick up. We were then transferred to another customer service line, and they tried to find a "nearby" location that had a truck available. The closest one was 9 miles away, and they would not have the furniture dolly or furniture pads that we also reserved. We absolutely needed the dolly and the furniture pads, so that wasn't an option. In the end, we spent an hour on the phone with customer service to basically be told we would just have to wait until 9 AM. I had many things I needed to do before the movers got to my house. Instead, I spent an hour and a half in the Uhaul parking lot. I wasted gas money driving out here, and I have to pay the movers by the hour, so there goes even more money down the drain. DO NOT USE THIS PLACE!
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July 2023 by Demetres Rolland
The only thing I recommend is to let the staff know NOT ALL staff but everyone is taught to place the money in someone’s hand regardless of the DAY YOU ARE HAVING and or WHAT THEY LOOL LIKERESPECT ITS COURTEOUS ITS CALMING AND ITS THE POLITE THING TO DO…Overall no complaints.
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April 2023 by Simon Johnson
Horrible service. Took 3 separate off days from me with 5 to 6 hours each day of allowing me to set up pick up and on arrival each time either location was closed at time I was told to come. Said vehicle they let me rent wasn't supposed to able to. And another even though u put in allyour info and cc is on file from u doing everything online u can't pick up the vehicle without cc on perso. Don't even ask for dl just cc. The level of service through this place is medeocur at best
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November 2022 by CHARLES BAROUSKI
This place is awesome I had some work done here and there was some complications they went out of their way to solve the problem I recommend this place to everybody give 10 stars
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October 2022 by Malcolm Galwey
Chris was AMAZING, was knowledgeable and had amazing customer service.This move would've been a headache without him.
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July 2022 by Randy Williams
Easy Check in and Easy Return. All in all, a good experience. One criticism, there was only one pull up handle on the right side. Needs to be on the left too.
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March 2022 by Andrea Roche
Quick and easy to rent a trailer. Jacob at the front desk was friendly, helpful, and knowledgeable. We were in, out, and properly hooked up to the trailer in less than 10 minutes.
