-
March 2024 by Blooming Flower
Great Location. Quick In & Out. Awesome, Friendly, Efficient, Helpful & Professional Employees!!
-
December 2023 by Angela Alston
When I walked in, I was greeted by the whole team!! They were energetic with smiles on their faces. I felt welcomed. The lady that assisted me with my transactions made me feel at ease and made the exchange easy as possible. Great team! Will be back for my future shipping needs.
-
December 2023 by Meghan Hamrick
DONT GO HERE! I dropped off a phone to be returned to T-Mobile & the USPS (since they accept packages for them) never received my package. I asked for security footage so I could submit it to the phone insurance to show that I had given my package to them & the absolutely refuse to provide even just a snapshot of me to prove I returned it through them. The entire store is related & there are other reviews claiming the same thing I am. Something is very very fishy & when I asked about my package the front desk clerk, Aguie got extremely defensive & said ‘we don’t steal phones’ right off the bat & said that the manager didn’t have time for me. I am currently filing a police report
-
December 2023 by melissa reily
Folks there are a super nice and I love seeing them. I like to buy clothes online, but don't have very good luck, so I'm always returning things. Super sweet, helpful people
-
December 2023 by Jill Young-Dickens
Store closes at 6:30 but notary stops at 6.CRAZY or just a lie….taking all my business elsewhere.
-
October 2023 by Brian Smith
Second ups store I have been to today. This one is supposed to be to be open but is closed it’s 35 minutes before they close and they are already closed.I do remember seeing a small sign they say it was closed that said system update. Still frustrating when you check google and the expectations you should be open. I will edit my rating to a more neutral rating.
-
October 2023 by Robert Medley
Anything posted negative about any ups store by me is actually about corporate not that store. If I go to a UPS store Google pops up review this location you visited whether I actually entered it or not. So most reviews of a UPS store or anywhere else were in context to them prompting me for it. Not because I chose to leave a review. Therefore any review on Google maps specifically I generally give a 25% value in the first place. As an example Google maps reviews asks me about a store in Sandy Springs I have never heard of or seen, and I posted so on Google maps reviews like 30 times but it still asks me about it at least every other week. I have deleted the location told it I have never been there it still pops up to this day and I have no idea what, where or if it actually even exists.
-
September 2023 by Bela Mody
They're so helpful and patient, this is the only UPS store I trust
-
August 2023 by Roxanne Greeson
Customer Service is Alive and Well here! Kudos to Jon and his team for always delivering solutions. They are knowledgeable and kind - two of the best attributes you can have in customer service. We go here for all our printing, notary, and shipping needs. Thank you, all!
-
May 2023 by China K. Love
This UPS store is out of the loop of how Amazon works. Amazon states you dont need a box to return items. This store says otherwise. I told the employee i was talking to this. Turns out it was the owner. An older white lady who is out of touch with reality. She argues me down saying my package was too long to return?!?! Ive never in all my years of using Amazon and UPS stores to return things heard of such poppycock. I digress. Skip this UPS store if you don’t have a box or large items. See pic to see what i was returning
-
April 2023 by Carolyn Dash
Went in to send a package to my grandkids and the gentleman there was soooo nice.
-
April 2023 by Danny Tukes
Billy Dixion, is A1. Gave me Excellent Costomer Service!!!!! He is a Wonderful young man! Thank you UPS for having such a Beautiful, sensitive, caring rep. He is what costumer Service Is. Dr Danny Tukes
-
March 2023 by Antonieta Pacas
My favorite ❤️ UPS store, I have small business and I delivered package every week they are so friendly ,and respectful with customers , they have very good customer service . Thank you ? guy’s
-
February 2023 by A&R Enterprises Inc.
Staff is always friendly and welcoming! This is my go to store. Prices are always reasonable.
-
February 2023 by Kaz Kawa-Thorn
Stopped by this location (Kennesaw Town Center) as my convenience. Asked regard a package delivery. They were not interested to help me at all. Just gave me a number to call. He wasn’t mean nor rude, but not willing to support, I was sadly surprised and said “ok, I will go to other location to get some help”. (FYI: my experience of other locations I’ve been, employees are very supportive.)They got really angry at me and started to talk bad about me, right behind me loudly on purpose that I could hear. I said “excuse me?”An employee, guess his boss (or possibly his mother), she even started to pick fight. OMG!, I was so SCARED, I run away as fast as I can. Awful customer service. What a fearful experience. YOU WON’’T GET ANY HELP THERE.
