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May 2025 by rj kolencik
Office permanently closed
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March 2025 by Beth Gray
Stopped by today since nobody was answering the phone. One truck in the parking lot and the gentleman told me the location has been closed since September 2024!!
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December 2024 by Lauree Riggin
No answer when called multiple times.
Tracking said, “animal interference” and it would be delivered next chance.
Waited a week.
No change in status.
Asked post office official here in my town. They said go to the location and pick it up.
Well, how when it’s only an annex and no one answers the phone.
My advice: try another way other than this annex.
I know these folks are overworked, overwhelmed and most of them take pride in their work so they are not overpaid.
Customer service gets the shaft in these situations.
My suggestion is
Try an alternative delivery system for a while until the problem is addressed.
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August 2024 by Dani D.
Spoke to a female rep. She kept cutting me off and was genuinely annoyed to be taking my call. I’m still unsure where my package is and why it wasn’t delivered to my address.
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July 2024 by Zach S
I forget the lady's name on the phone but she was excellent! As far as communication and phone etiquette goes, she was on point. Now I gotta call Palmetto hahaha
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July 2023 by Renee
These people have no sense I go up there to get my mail have forms of ID and they like ummm it doesn’t match yea when someone just moves. Call the post office cuz these people can’t problem solve and ya can tell they hate people and their job
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May 2023 by Haseena C.
I don't think this is a real USPS ... can't find anything except for a dropoff.
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August 2022 by Mandie Mills
Here lies the place that will keep your packages hostage when deemed “undeliverable”. I wish companies were banned from using the USPS for shipping altogether because the experience is nothing short of infuriating. Don’t worry, there are dozens of people inside working but there are only specific hours for the one sole person who can provide package pick up; which are severely inconvenient for anyone who works business hours or has other obligations. The red tape with this processes implemented by the federal (or local) postal service are outdated and complete garbage. This isn’t a review for any specific person- because I know the government treats them like garbage too. In the future, will make a point to pay extra to never use the USPS again.
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August 2022 by Jaimeson Coons
Absolute incompetence
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December 2021 by M
Here lies the place that will keep your packages hostage when deemed “undeliverable”. I wish companies were banned from using the USPS for shipping altogether because the experience is nothing short of infuriating. Don’t worry, there are dozens of people inside working but there are only specific hours for the one sole person who can provide package pick up; which are severely inconvenient for anyone who works business hours or has other obligations. The red tape with this processes implemented by the federal (or local) postal service are outdated and complete garbage. This isn’t a review for any specific person- because I know the government treats them like garbage too. In the future, will make a point to pay extra to never use the USPS again.
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August 2021 by Shelley O'Brien
I dropped packages off for delivery to my customers in Florida, California and Texas on a Saturday, at 3:40 PM, and all three packages were out for delivery on the following Monday! Will be using this location as my regular drop-off going forward! Great job guys!!!???
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April 2021 by Shelley Namdar
I dropped packages off for delivery to my customers in Florida, California and Texas on a Saturday, at 3:40 PM, and all three packages were out for delivery on the following Monday! Will be using this location as my regular drop-off going forward! Great job guys!!!???
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April 2021 by Gabriel Jones
Terrible service. They do not know where the packages are. The drivers do not know the hours of the pickup center.
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December 2020 by Don Barron
Had questions about suspicious package. Could not get to a real person. Frustrating!!!
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September 2020 by Howell Keown
Last few days our mail, which always comes between 10 am and 2 pm, has notarrived until after 6 pm.. Problems with staffing? Problems with management? Problems with Washington?Priority Mail sitting in our box that should be on its way to somewhere else is not going to make its connection..
