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August 2025 by Mike Hughes
Shipped a fishing rod and it was folded in half in transit no empathy. No accountability. No help
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August 2025 by Josh Morgan
Honestly a joke. If they're not late with the mail they're either delivering it to the wrong address or just don't deliver it at all. Calling and asking where your mail is doesn't work either. They have no idea. Usps is already bad enough but this branch is awful. Currently updating my review of the lafayette ga branch of usps to reflect constant issues. Paid extra to have medical supplies delivered on a guaranteed date and it didn't show up. Check the tracking history and the morning it was suppose to go out this branch sends it to Athens instead. I have called the post master several times and I keep being told it'll be fixed or service will ge better but it keeps getting worse. The staff inside are rude and unhelpful, the postal drivers have damaged packages by wedging them in mailboxes they know they can't fit in even after leaving notes and calling, and sometimes you just never get packages at all. This branch of usps is the worst I've ever dealt with.
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July 2025 by Anthony Collins
brandon was super helpful
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June 2025 by Bailey Lathem
Been having issues with our postal driver for over a year and have called, and spoken with the supervisor in person many times about switching drivers because of the harassing notes she leaves constantly. The supervisor does not care, and refuses to do anything about it. I’m escalating it to the post master to see if we can get anywhere with that.
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April 2025 by Joe's Vinyl Show
I came to get help with an important package that I shipped certified. It is held up in another city because a company didn't leave a forwarding address when they moved. I asked the mail clerk if he could find the address and phone number where my package is; all he could tell me was something I already knew by using the USPS Informed Delivery service (it was being forwarded but hasn't left location in 3 days). I had to do my own search to find the address and phone number of the post office it is at. I also discovered that I could use the USPS website to report a problem with your mail. The mail clerk was no help.
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January 2025 by Laura Hughes
Staff are always helpful and polite. I've never stood in line for more than 5 minutes.
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August 2024 by Julie Headden
Problem after problem. Broke our red flag stuffing a box in your new mailbox. Getting other people's mail with different street name and the person's name isn't even close yo ours. Deliver our packages leaving on the bottom step...too lazy to climb stairs to put on our front porch...when they do, they leave on the edge, so while it's raining, my packages can get wet. No wonder the state of Georgia is voted the worst USPS of the United States. Horrible service. Shame on you LAFAYETTE USPS. Be thankful you have a job.
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May 2024 by Gregory Baker
Whoever was supposed to drop my package off. Never even finished coming down my driveway. Guess he/she/they/them, whatever figured it was too much and too much to push through a couple wash outs. My issue wasn't an "incomplete address". They wouldn't have shipped it if my address were incorrect or incomplete. But nice try USPS. 1 star cuz they won't let me give you no star.
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December 2023 by froggyismyfriend
When I went to return a PO Box key, I didn't get any money back, but I had JUST called them to ask if I would, and the girl on the phone had said "Yes it will be like $10 you get back." So I asked the guy I just handed the key to, white and middle-aged, and he seemed VERY put out that I knew I would get money back. He had me fill out a form and gave me $5 and walked off. I didn't even bother with the other $5. So was the girl on the phone wrong, or did this jerk just pocket half my money? Also, he ALWAYS has the absolute worst attitude.
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December 2023 by Thomas Headden
I've had so many problems dealing with this office, and my mail person, they are incompetent to get things straight. It's something every week.
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October 2023 by Adrienne Mustang
The older guy that works here so always so rude to us and idk why. When my husband and I got out passports he was rude to us. Then today I went in to mail a box that three days ago I went in to get a price check he said $10.80. Today I went in filled out the mailing label. He said $12.55. I said the other day you said it was 10.80. He shock his head no. I said yes you did, he looked it up and said the 10.80 is the lower mail. You put a priority mail label on it which is more. I don’t work at the post office so I didn’t know that. But instead of say yes ma’am that price is lower mailing but you have a different label on. He shock his head no calling me a liar. If is that rude and burned out at the post office then they need to let him go. Cause he pissed me off calling me a liar when I was not.
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September 2023 by Myra Southerland
Great Service
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August 2023 by Chris Brown
Waiting on a package to get my only way of transportation back running itcwas supposed too arrived today Saturday at my work where I've been all day. It says driver attempted too deliver witch is absolutely not true and now it will not be here till Monday another 2 day's I have too walk too and from work I'm not happy too say the least
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February 2023 by Ang Meyer
Some employees are considerate
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October 2022 by Harshil Mistry
The lady on the desk was rude and didn’t know how to tap box I had to tell her how to tap box.
