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October 2023 by Kelley Hester
Slowest bank in the world! They only have one teller to handle transactions inside and one in drive thru. It is like this any day of week/month.
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August 2023 by Jessie Beam
Telithia Maxie helped me today ! Awesome ? . Very professional and went above and beyond to meet our needs. Great job by boss lady. Ty
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August 2023 by Jennifer Rivers
JJ OH I WILL BE BACK WITH MY DL SINCE YOU WANTED TO BE NOSEY JUST TO SEE IF I WAS WHO I SAID I WAS
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June 2023 by Angel
I have been using this bank since before it was South State. It has gone down hill continuously since it became South State. After my experience today I will be changing banks.
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November 2021 by S F
Edited for October 2021A few weeks ago I opened an account with my daughter. Thank you Nicole and Chelsea for your assistance.
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October 2021 by Sharon Dickson
Tanesha..I'm still waiting to get an email or call to correct the mistake that was made on my Roth distribution. Why lie to me? SDickson
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July 2021 by Rayon Russell
Can't get in my account anymore since the change.
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February 2021 by Shunda broome
I visited today for a replacement card. A parking spot was not available in the front of the building, therefore I had to go up the stairs to enter the building. I recently sprained my ankle so I dreaded going up the the stairs which caused me to forget my mask. I asked one young lady seated at her desk(T) if I needed to get my mask before receiving service and she knodded yes. Noticing my limp, Joann provided me with a mask. As I sat down Ivey called me to her office. She entered my information and replaced my card. Thank you Joann/Joan and Ivey for your great customer service.
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February 2021 by Charles W Wright Jr
Service is always great
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December 2020 by Gary Steed
A family member sent me a paper check. When I went to deposit it this bank called my family member to verify the check wasn't stolen. One could take this as intrusive but they cared enough for my aunt to protect her and for that both of us are very grateful. The security of money transactions are very secure and I feel my money is safe with this bank. My aunt was very appreciative of this security measure,and we both thank you.
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July 2020 by Holly Cooper
Allison at the Church street branch made short work taking care of a dispute charge to my account. Thank you, you are amazing!!
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March 2020 by Tiffany Mccall
Should really stay open later for people that get off later to still be able to get THEIR money. At least serve people who get there right at 5 instead of saying with an attitude "we closed". Also hire more pleasant people rude workers is how you lose business
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December 2019 by Brenda Poole
I have been a customer with Charter Bank, now, serving the community as CenterState Bank since the 90's. The customers service are there
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May 2019 by Sydney Mauldin
Tried to get in touch with a branch manager for 6+ hours and still have not received a call back or any help from the customer service line.
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April 2019 by Todd Reaves
The worst bank ever! We were with Charter since 2012 and they were by far the best bank ever! Center State has been the worst nightmare. Cards work half the time, they messed up deposits, take days to do a cash deposit just to name a few. Love the people there at the bank, but Center State is AWFUL!!!!! Never thought the buy out could take the best bank I have ever dealt with and turn it in to my worst nightmare overnight. Warning - go to another bank.
