-
February 2024 by Sonya Anderson
Called Wed the 21st spoke with Tanner. He set my appt for Fri the 23 at 3:00. He said he would need to make sure he could get my tire. Called today to confirm and found out no appt was even booked that I needed to start the whole process over. I had a trip planned for tomorrow but apparently it’s not going to happen since I can’t get my car repair done. Thanks Tanner and Firestone! I appreciate the great customer service.
-
February 2024 by Martin Daniel
Brian and Tim were very attentive to my need, and a pleasure to work with!
-
February 2024 by Erroll Wynn
Firestone got me straight. Had an emergency, hit them up and Brian took care of me. A bit pricey but the quick turnaround and service. Fixed my vehicle in a couple hours.
-
February 2024 by Christian Davis
Always had great experience! Nice,helpful, and very great people to work with!
-
January 2024 by Ebony Harrison
Very awesome service!!!!! Got the job done fast !! Most definitely will be handling all my services needs!!! Thank you !!!
-
January 2024 by Valerie Hood
Very friendly and helpful to the needs of the car
-
December 2023 by Donnie Palmer
Brian, Steven, and their staff all do tremendous work! Been going to them for years and could not think of going anywhere else. Always feel at home and never doubt for a second their diagnosis. They always treat me fairly and have always been clear. Thank you guys for all you do!
-
December 2023 by Sam Baker
Love Firestone, but this was a stop off I85 for a emergency tire repair. They were unable to accommodate with 90 minutes left for closing. I was returning from Atlanta to Lower Alabama and they were no help.
-
December 2023 by Jonneisha George
I go to Firestone anytime I need anything done on my car. Brian Pritchard is always a big help. He is also making sure the crew is very time efficient. Very great customer service, very nice and funny. He makes the wait feel like no wait at all. If you let me tell it, he needs a raise. Thank you Brian for always being the best part of Firestone.!
-
November 2023 by Carmen Evans
So grateful to find this full service auto business. The management and staff members went far beyond my expectations for great service. The price was fair, the waiting area was comfortable, and numerous other amenities were provided. Thank you to Brian, Braxton, and Aaron. ✨
-
September 2023 by Dusty DeVaughn
Amazing experience. Brian, the manager on duty when we had car issues on I85, was an incredible help and got us in and out quick and back on the road. Brian and this firestone deserves 1000 stars in this review.
-
September 2023 by Sheri Blevins
Was hesitant at first bc of the previous reviews but they assured me they would make sure all my needs were met & they exceeded my expectations. Brian helped get me a quote for my tires and explained everything to me patiently & thoroughly! he understood I don’t know anything about this service & took his time to help me understand what I was paying for. Then the other employee, Steven pulled my car around to me, did a walk around, verified I was satisfied with the service & was just so pleasant! I appreciate the wonderful customer service. Thank you gentlemen.
-
September 2023 by Jennifer Sarkis
Brian and his crew are terrific. I got home late from work, just happened to glance at my tire & noticed it was close to completely shredding. I called the store & Brian told me to bring my Mini in. They were almost ready to close & they worked me in, replaced my tire, and got me safely back on the road. They had to stay a little late to get my tire replaced & they were really patient. I highly recommend this Firestone.
-
September 2023 by jason franz
Brian, Kevin, Braxton and everyone else at Firestone helped get me back on the road for my beach trip. I am from out of the area and had a tire that slowly went flat on the interstate, so by the time I realized it the tire was smoking hot and needed to be replaced. After putting on my spare, it was late in the day on Saturday by the time I got to Firestone. I told them what happened, and they were more than happy to get me in quickly. I needed to buy 4 new tires since my vehicle is AWD and the tires all needed to match. I have bought Michelin tires for years, so I wasn't sure if I would like the Firestone Destination tires, but after finishing my road trip I am extremely happy with the ride quality and quietness. They have a 70k mile expected life, so I think I'll get many years of use out of them. I just wanted to spread the word that the guys at Firestone were willing to go above and beyond the level of service I normally find. Thanks, guys!
-
September 2023 by Jessie Gates
Stop at Firestone in LaGrange for your auto repairs and ask for Brian. He will diagnose and repair only what you need. I have 3 autos and after each repair, the wife and I are always satisfied with the good waiting time.The performance is professional by each of the mechanics. They really know auto mechanics. My 2011 Ranger drives better now than it did when I first purchased it. You too can be happy.
