Hibbett Sports, a sporting goods store, offers a mixed customer experience. While some customers praise the polite and helpful staff, others report an unprofessional environment with disengaged employees and poor customer service. The store's location within a mall seems to impact the quality of service, with the standalone location providing a better overall experience. Customers appreciate the knowledgeable staff who can provide valuable information, but the lack of greeting and engagement is a common complaint across the reviews.
Came here after leaving the one in the mall and it was definitely a better experience. Thanks you to the team that works here.
September 2025
Chaz was great. Knowledgeable, friendly, and great at giving options. Highly recommend this location.
September 2024
The employees are more engaged with one another rather than the customer. Profanity was used loudly and excessively between them as well. Unprofessional environment.
