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January 2024 by Curtis S
I like the car I purchased, but have been trying to get the dealer to cancel all gap warranty and refund the cost for almost 5 months. I keep getting told that the manager will call and check on it and get back to me.
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November 2023 by R H
Over the years, I have purchased several vehicles from many different dealerships across the U.S. and the buying experience were mostly time wasting events going back and forth with the deal. Then higher pressure sale tactics and even numerous attempts in finance office to sell extended warranties, upgrades, extra options and always never accepting no for an answer.My experience at Lagrange Toyota was totally different than the above. First, I called the dealership inquiring about the availability of vehicles within certain parameters and was put in contact with a salesman by the name of Jacob Howard. He explained what they had on the lot and even discussed some of the availability that showed online. His demeanor (positive) was different then the typical salesman I have experienced in the past which is wonderful. Decided to visit the dealership and immediately was put in touch with Jacob. He was very professional, knowledgeable, respectful, and patient as we discussed the vehicle I inquired about. Finding the vehicle which was in transit; then proceeding to the deal, the back and forth was almost nonexistence and an agreeable transaction was reached. Jacob informed me the vehicle would arrive approximately by the end of the week and possibly within 2-3 days. Moving into the finance department, the gentlemen who helped me was very professional as well. He did offer the “extra” but the difference was when I said no thank you; he accepted and never attempted to again to sale anything extra. He thoroughly explained any questions I had for the transaction.While waiting for the vehicle to arrive, Jacob kept in touch and was very patient with me being impatient and anxious for the arrival of the vehicle. Even though the vehicle didn’t arrive within 2-3 days, the vehicle did arrive at the end of the week like Jacob stated at the beginning, which was spot on. At delivery, the vehicle was ready when I arrived, and Jacob took the time to answer and explain all my questions. Jacob is a tremendous young man and if you are searching for a vehicle, this is the salesman you want to assist you.Overall, a tremendous positive car buying experience! So if you are in the market for a vehicle, I highly recommend and encourage you to visit Lagrange Toyota and you won't be disappointed, pressured, or uninformed in your car buying process.
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October 2023 by Victoria Henley
Jake Howard was THE BEST to work with on getting a new car. He was attentive, detail-oriented, and took all of my wants and needs into consideration. He and his team blew my expectations out of the water and treated me with the utmost respect and care. I 100% recommend LaGrange Toyota!
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October 2023 by Jorge Calles
LaGrange Toyota provided an exceptional buying experience. Josh Cox and the team were incredibly helpful from the moment I walked in. I recently purchased a Camry TRD, and it's been impressive. The entire process was smooth and hassle-free, and I appreciate their professionalism. I highly recommend LaGrange Toyota for their customer-centric approach and the quality of the Camry TRD.
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September 2023 by brandon byrd
I emailed Kenny Crawford about purchasing a f150. He sent me a personalized video showing me the details of the truck and followed up by inviting me out for a test drive. The truck I inquired about wasn't for me but afterwards we looked at several more and I left with the perfect truck for me. I couldn't be more satisfied with my purchase. Thank you Kenny and Lagrange Toyota.
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September 2023 by Amanda Snow
Just purchased my RAV4 there on Sept 9 and I love it. But what I loved most is that my salesman Chase listened to me and worked with my personal situation. I can only get paid what I get paid and no one pressured me into more than I could spend or into a car I didn’t want. Heather in financing , love her, and I’ll never know how they pulled this off for me but I’m now a lifetime customer. And for yesterday I’ll be thanking you both forever. Thank you!
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September 2023 by Nancy Faye McCormick
My daughter purchased her first Tacoma. Kenny Crawford “the professional looker helper”, treated us like we’d been friends for years. There wasn’t any pushy sales pitch, just up front facts and causal conversations. Heather Thompson was so helpful with all of the paper work and explained how services worked for later oil changes and tire rotations. Last but not least Kayli Melson in finance was all smiles and joyful collecting our down payment:)
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September 2023 by Chris Brewer
Kenny was recommended by people on Facebook, he took great care of us, communicating throughout the whole process, found us exactly what we wanted for the OTD price we wanted. Warm greeting coming through the door, managers answer all questions that was above Kenny's pay grade. We have bought lots of brand new cars, this was in the top 3 of our buying experience. Ask for Kenny!
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September 2023 by Russell Davis
If you are I need of a new vehicle LaGrange Toyota is the place to go. Ask for Kenny Crawford. I bought a new Tundra October 2022 and Kenny was amazing. For that reason I returned this week September 2023 and bought a 4Runner. Kenny is the best in the business. He worked tirelessly over a couple of weeks to find the right vehicle.
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August 2023 by SNAKEBITE42
Kenny hooked me up, I've been to several dealerships around my area. Nobody wanted to work with me. I drove 2 hrs to LaGrange Toyota to take my 4 chance and man what a COMPLETELY DIFFERENT DEALER SHIP. KENNY found several truck for me to test but we couldn't come up with anything that would fit my budget, But they never stopped trying and just kept working on different options, they wasn't letting me leave with out making me happy and getting me in my truck. These guys really truly was working for me. They made a deal that fit my budget and I got top pay for my trade in. I was about ready to give up but they kept saying we're going to find the right deal for you and they did on the truck I was wanting. What impress me the most was they didn't stop till I was in that truck,took the time to explain to me the real numbers and was able to work on a few things to make the price affordable to my budget. I never felt pressured or hassled we joked and cut up and had a good time. Felt like I made some good friends with good people. I'll never buy anywhere else but from this dealership ship. First time I've ever felt like a family member in a dealership. Highly recommend and definitely don't pass them up. Tell them Richard sent ya. Y'all can thank me latter
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August 2023 by Caroline Dunn
We have been trying to order a car for over 4 months with another dealership? but Kenny was able to have one ordered and delivered in less then a month. We love our car and Kenny was very kind and informative. Highly recommend going to Lagrange Toyota, the prices are the best and the people all professional.
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August 2023 by Nicole Prophet
I had the best experience with Chase!!! I have purchased vehicles before but this has been the best experience I've had ever! He was very helpful & patient with me & my husband even though my husband was on the road for business & we had to talk to him over the phone. He was honest & his sales manager was nice too! By the time my husband made it there it was time to sign & even that experience was great. Everything was transparent and didn't feel forced! I highly recommend Lagrange Toyota if you want a great experience! Thank you Chase!
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July 2023 by Jarrod Cooper
Josh Cox was a tremendous help for me from day one while searching for our next vehicle. We decided on a Grand Highlander and Josh walked me through the steps of ensuring we were able to get us in the right vehicle even before it was allocated to them. He kept me updated along the entire process and I was able to pick it up a week earlier than expected. I would recommend anyone looking for a vehicle go see Josh.
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July 2023 by Amanda Edwards
LaGrange Toyota was amazing to work with! Steven Adamson was amazing and professional from the moment I contacted him about a car we were interested in… my daughter was so surprised and loved her early birthday gift! Thank you LaGrange Toyota and Steven!
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June 2023 by RickD
I have purchased several vehicles here. One being a 2007 Toyota Avalon Limited now has over 250k miles. It has only been serviced by LaGrange Toyota so when I say this is the best place to get service on your Toyota vehicle I speak from experience!
