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September 2023 by Scott Thacker
DO NOT COME HERE!!! I went online and did an order for 4 tires plus installation. Got an email from them that confirmed the order AND the price. My wife got up there and they kept saying that I had to pay the in store price. She showed him the email and he said it didn’t matter. I called up there and told him that they have to honor the price. He said he could honor it by taking off the valve stems. WHAT??!! Installation was $130 and you say stems are separate. Will NEVER do business with them again.
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July 2023 by Russell Creel
First time at a pep, boys. Wasn't disappointed at all. Great service and commutation
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July 2023 by Kendra Stinson
Highly attentive to car maintenance needs, on time service, and great personable staff.
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July 2023 by Lord Mango
It was fourth of July, I was coming home from a family vacation, and 2 hours away from my house, my car started to make a terrible sound. There just so happened to be a Pep Boys location right next to the gas station I was fueling at, so we stopped in. Despite it being somewhat late in the afternoon, they were willing to help out and they did a great job!
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July 2023 by Jerry McKevitt
Very courteous and thorough service. Problems solved in a timely fashion. Service Manager Ricardo went above and beyond working to my satisfaction. Pricing was fair and upfront.
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July 2023 by Lathon Mathis
went by today after church to ask if they could look at my tire. I walked in told them my issue and explained that I had to check my tire because I was driving to Atlanta for my mothers surgery this week. He only said, " there is cars ahead of you!" I waited for more communication but all he did was watch his computer and smack this huge wad of gum. It felt like minutes had passed and I ask, " How long? What do I do? Do I get checked in and come back?" He then just said, "Theres cars in front of you!" I waited some more so I finally just told him I would leave. He then says, Bye, see ya, go! Im in shock, I told him he wasn't speaking so how do I know. He then gets loud, I felt scared, like he was going to come across the desk. I left he kept yelling bye, see ya! I ask the man at the bay for the managers number and the man came running into the bay yelling at the man with much disrespect that I was scared to leave my keys and I was a b****! I am a woman and the man who was about to help me was African American. He was so awful in his treatment to us both in my opinion. am a woman and the man who was about to help me was African American. He was so awful in his treatment to us both in my opinion. As a woman, I felt scared for my safety in a way. I left crying and I only hope corporate can pull the cameras. I am now afraid of pep boys as a woman.
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July 2023 by Molly Gamblin
Great experience today at Pep Boys Lagrange. Thought I needed an oil change but Mr Lenny was so nice. He explained it was too early but he would check the level. Came back and said oil was full and looked good and to come back when the mileage was right. They could have just charged me $98.00 but cost me nothing. I highly recommend them!
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July 2023 by Dee M.
I went by today after church to ask if they could look at my tire. I walked in told them my issue and explained that I had to check my tire because I was driving to Atlanta for my mothers surgery this week. He only said, " there is cars ahead of you!" I waited for more communication but all he did was watch his computer and smack this huge wad of gum. It felt like minutes had passed and I ask, " How long? What do I do? Do I get checked in and come back?" He then just said, " Theres cars in front of you!" I waited some more so I finally just told him I would leave. He then says, Bye, see ya, go! Im in shock, I told him he wasn't speaking so how do I know. He then gets loud, I felt scared, like he was going to come across the desk. I left he kept yelling bye, see ya! I ask the man at the bay for the managers number and the man came running into the bay yelling at the man with much disrespect that I was scared to leave my keys and I was a b****! I am a woman and the man who was about to help me was African American. He was so awful in his treatment to us both in my opinion. As a woman, I felt scared for my safety in a way. I left crying and I only hope corporate can pull the cameras. I am now afraid of pep boys as a woman.
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June 2023 by Brenna Crowder
Thank you for a job well done! The service was done to my satisfaction!
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June 2023 by RaShawn Smith
Business's will always say, "Customer satisfaction is their chief concern" at Pep Boys in Lagrange Georgia. You know it the moment you walk in. You see it in the level care that is taken with each car. You appreciate it when you turn over your keys to someone who cares about your vehicle, as much as you do. I go to Pep Boy's first because No. 1 means the only 1 for me. Thank you, Pep Boys in Lagrange Georgia, for looking out for me and mine!
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June 2023 by Todd Hendrix
During the alignment process they noticed my front wheels were off-set and corrected this issue for future improvement of my performance and reducing the chance of my tires cupping again.
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June 2023 by Felton Callaway
Great experience..Front-end alignment guy was great he went out his way to repair some work that was left out of place..100!..LaGrange Ga!
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June 2023 by Hannah Grace Veal
We ran over a ladder on the highway and pulled off to the nearest car shop, and we were so glad we landed at this Pep boys! We were on the way to a wedding, so Jay helped us determine we were safe and what could be done to get us on our way. Very knowledgeable and helpful.
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June 2023 by Joel Meyer
I needed four tires (front and back were different sizes) and Jay came up with a good option. Although they didn’t have the back tires on site - and it was Memorial Day - he had Samuel put the front two tires on and I’m getting the back two tomorrow. They really were nice - and very helpful.
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May 2023 by Cathy Hunt
Thank you the techs were great. The service was fast and the rock music playing was superb !! wonderful experience thank you