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February 2024 by Alondra Nava
My husband and I spent 2 days here on the last day as we were packing up to leave we noticed bed bugs at checkout he was in such a rush to leave due to a family emergency that we needed to head too I remembered to call the next morning about this since he had bite marks on him and kept scratching in the morning due to the bed bugs I warned the person in the front desk to not put anyone in the room 210 and she kept saying they had never had a problem with the room I had took a picture of this and it was disgusting, she said she would get the manager to call me since I asked if there was anyway for any type of refund or recompense yet it’s been 3 days of waiting and I called back to make sure the manager would call me but never did . If they really don’t care of their clients there is no need to come here and for them to not handle these situations correctly is absurd it’s an easy way to get sued do to proof . She also said for any type of refund it would have ti be in person i let her know that we were traveling and live very far away in a different state . Hopefully the manager calls to fix this issue
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January 2024 by Kristie Watts
Rooms have mold in the bathrooms beds are not comfortable the furniture in some of the rooms is falling apart. The work area is not safe enough for the workers , they have roaches and bed bugs. The rate of the rooms is too much for the quality. Washing area is outside and is outdated. The snacks in the snack machine is outdated. Some of the locks on the doors are broken. The sheets and wash clothes have spots on them. They use watered down cleaning products. I wouldn’t waist time and money at this motel not a hotel..
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January 2024 by Car Biz
THANK YOU SO MUCH FOR YOUR HELP WITH OUR UPCOMING RESERVATION. MS. BRIJAL WAS FABULOUS. WE STAY HERE WHEN WE TRAVEL AND THEY ALWAYS MAKE EVERYTHING SO WONDERFUL. 5 STAR EMPLOYEES.
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January 2024 by Michael Ross
Room was clean, remodeled but had old furnishings. Service was great. Very friendly team.
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January 2024 by Steve Barson
Awaken all night by noise, killed four roaches, two still running loose. Cartridge in shower faucet in backwards hot water is cold water. Pitiful!! Zero stars!
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December 2023 by Dante R
Looked clean smelled good comfy bed no
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October 2023 by Elaine McCullough
We only stayed 1 night, but the room was pretty decent, and it was quiet. It looked a little sketchy at first but turned out alright. The rooms were small and the prices were a bit high. Our room shouldn't have been over $70.00 for the night, but it was actually $120.00. That was ridiculous, but we were in town for a family funeral. We are from South Carolina.
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October 2023 by Kameko McLemore
Excellent customer service and the rooms were nice as well. The location is centered, so you really can't go wrong! Will/would book again!
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April 2023 by Chris Esposito
First off, extremely overpriced. $120/night for a quality inn? In Lagrange, no less? This is an $80/night hotel, max. No hot breakfast, and that’s very disappointing. Rooms are run down. Bathroom smelled like mildew. Sheets had not been changed from previous guest. Cable signal was terrible and kept cutting out. Loud people hanging out in breezeway most of the night and sirens throughout the night. I stay in choice hotels about 100 nights per year and I can say that most comfort suites don’t even charge that much. Price gouging out of this world for poor amenities. Do yourself a favor and drive the 40 minutes to Columbus, save $50 and stay in a nicer hotel.
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March 2023 by James Hanneman
I was concernto stay in this town..but I had to stop. This place was lite unlike an Airport runway..very safe.people very friendlyPriced rightLots of fast food placesRight off highwsyRooms: Very clean ⁰Safety: As lighted as it was we. Walked around.afterdarkWalkability: Great walking areaFood & drinks: Good breakfast
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March 2023 by Kushmore James
The place seems clean, but unfortunately I woke up to several bites on my body. I can only assume they were from bed bugs. Washer and dryer were broken, and the breakfast was hardly that at all. Muffins and cereal aren't really a breakfast, no coffee, o juice, no water. They really shouldn't advertise that they have a breakfast since it's just old muffins and cereal; I didn't even see any milk to use with the cereal.
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March 2023 by Rudolph Sample
It was the worst stay I had this year, I woke up to bugs crawling on the TV and walls, housekeeping didn't do a good job cleaning had to shake the sheets before I let the grandkids get in the bed. Calling the front desk didn't work. I will never use this hotel again. I didn't want to try and eat breakfast there. I wanted to check out as fast as possible.
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December 2022 by Chasity Gaines
We visited Lagrange to go to Hogg Mine. Quality Inn offers smoking rooms and we were happy to stay especially since it was cold. The room was nice enough. The bed was soft. The heat worked very well. Water pressure was good. They only offer basic breakfast, pancakes. oatmeal, yogurt, bagel, muffins, fruit, and juice. They always had hot coffee available. I will have to say it was the best coffee served at a hotel. Staff was friendly, check in and out was very simple. Wifi available.Nearby activities: Lagrange Mall is right by the hotel. There are also a lot of restaurants and shops around the hotel and in walking distance. Hogg Mine is about 12 minutes away.
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September 2022 by Austin Vines
For what it was the room was pretty decent especially booking at last minute. Price was good too.I mostly wanted to write this to say thank you to the guy working the desk this afternoon. Younger guy, tall, trim, short dark hair. Worked around 3pm on 9/4/22.Had a tire blowout on my way to Florida from Tennessee. Wanted to surprise my mom. No shops have any of my size tire that was open today, and of course it’s a holiday weekend. I am an automotive service technician at a dealership, so of course all my tools are in my work box. He was very nice and said it was no problem to tow and leave the car here for a day or two after checking out while I return back to TN for work and to find a tire ASAP. I really appreciate it as it’s been a stressful day and my very attention grabbing car was sitting at a really sketchy gas station in the middle of nowhere.Just wanted to say thanks. I use a different name for reviews, but I had the long and wacky last name.
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August 2022 by Rob
Im a Choice rewards member and stayed at this Quality Inn on 7/21. This was by far the dirtiest room I have ever stayed in during all my years of travelling. I ended up checking out around 2am due to something crawling on me while in bed. If you guessed bed bugs that would be correct. I talked with the manager the next day and my room charge was refunded. However, I will not stay at this location again.
