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March 2024 by LaBradford Hill (3)
Drivers always made me laugh or smile when I worked around them. Ms Renae was the best customer service I seen
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March 2024 by zeake13
They need more parking. ?
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November 2023 by Larenda Kemp
In store/warehouse great service.Driver and 800 customer service horrible. Bad service
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November 2023 by Jake Long
Shhhh don't tell anyone but this is the place to do your shipping.
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August 2023 by Jacob Sims
Driver told me to sign the release if I couldn't be there for the delivery, I signed it and put it back where he left it, and he still left with my package TWICE. Why ask my to sign something then not even look to see if I did?
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May 2023 by Josh Palmer
Apparently a delivery attempt is to turn around in your driveway and not even get out of the truck. This has happened 2 times now. UPS used to be such a good company. I guess in the future when I’m purchasing something I’ll have to make sure another vendor is used. It’s so sad that Amazon is doing a better job these days! I guess that’s the work you get from a union worker!
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December 2022 by Alexis Gunnells
A package was stolen from me. When it came to my house there was a slit in it and everything missing out of the box. They will not give me no update and I already filed a claim. Worst place to ever deal with. The lady took it back from me before I signed and said it has happened a lot around this time. Pathetic. Still haven’t received anything for it.
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October 2022 by deborah hough
I can't say enough about this place and the CUSTOMER SERVICE IS TOP NOTCH. Someone who actually knows their job and is eager to be as helpful as you let him. Very Very Pleased to do business here ? ?
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September 2022 by James Hanlon
I have an business in Hogansville and I have smart pick up. But no one has picked up the last two days… why?
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July 2022 by alan cantrell
Unbelievable that UPS customer support provides no customer support.
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October 2021 by L. Andrea Summers
Driver knocked once then left. By the time I got to the door he was pulling off with my package. Didn’t leave a note either.
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October 2021 by Unique Shade
If I could give -5 stars I would … I ordered from a site that broke my Order into 3 different packages two were shipped through UPS and one Through FedEx remind you they all shipped on the same day with the same delivery date my FedEx package shows delivered at 11:26 both UPS packages show delivered at 12:25 but there is no UPS packages in-site just The FedEx package I called UPS THEY SENT THE DRIVER BACK AND HE SAY THAT HE DELIVERED 1 package and he did not see any other packages when the package was sitting on the top of the stairs you would have to step over it to get to the door where he said he left the 1 package which still does not tell me where the 2nd package is that what scanned as delivered at the same time ? the I call back and explain then the lady says that he could of reliever the second box to the next street over but that still doesn’t explain why they both show delivered at the same time when you have to come up 13 steps just to get to my front door so back down those same 13 steps get in the truck and the drive to the next street over in less then 60 seconds I’m not seeing it I’m frustrated and these are my 2 year olds winter attire that they are playing with it’s already 41 degrees sheeesh something is fishy and it smell like a lawsuit
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October 2021 by Sunflower Ken01
Literally the worst people to get your packages shipped to you through ?!! They give you a time frame of when your package is supposed to be delivered (my time frame was 11:45 a.m - 2:45 p.m) so I didn’t make any plans because I already know how they are, my package still hasn’t been delivered and now they are saying it SHOULD be delivered by 7. And then they either don’t knock on the door or they’ll knock super soft, put that annoying note on the door and walk off, I caught them twice doing it. Moral of the story, try your best not to get anything through UPS if you can help it??.
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October 2021 by David King
How hard is it to deliver a package? I've reordered this same 200$ package TWICE and your driver still can't deliver it with zero explanation?! What a joke! Don't worry you'll get all my information when I come down there today to find my package myself, seeings how you guys can't seem to keep track of it.
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August 2021 by David Hotaling
That prior statement as in error. Great place.
