-
January 2024 by RANA
Fast and accurate. Phyllis is phenomenal at the Lake City branch.
-
March 2023 by Micheal Ellenburg
Kimberly is just the best, she's goes beyond and above and gives such good advice to help for the future.
-
March 2023 by Jay Rowe
Good service and great tax professionals for a reasonable price.
-
August 2022 by Elo Elo
Mrs. Strickland is very professional and knowledgeable. Since I been using her to do my taxes, I've never had an issues.
-
May 2022 by Lisa Shawnita Culpepper
My agent was so patient with me and my two year old.
-
May 2022 by Angela Williams
I got no help at all coming to this h&r.very rude big guy locked the door once I stepped out to talk to my brother to let him know we came 30 minutes away to be told,we can't help you. Ignored half the time I was in there.
-
May 2022 by Corey W.
I usually prepare my taxes. However, my tax professional, Mona was great.
-
March 2022 by xaviera griffin
Honestly, worst experience with this branch this year. Last year, I had absolutely no problem with the guy that serviced me. If you all plan on going, DO NOT go to PHYLLIS. She is unprofessional and will have you paying a lot more than you should. She left a bunch of paperwork out and now wants me to pay for it. She hung up on me as I was speaking because now she wants me to pay extra and I did not agree with it. She WILL speak over you. The manager, Kimberly, is no better. Extremely rude and unprofessional! If I didn’t have any sense, I’d go back in there and act a fool but I have a little more sense than the staff. Please do your research before going to these people. Save yourself the stress. I WILL be calling corporate and if it needs further action, I will take it.
-
March 2022 by gigi gigi
Mrs. Strickland is very professional and knowledgeable. Since I been using her to do my taxes, I've never had an issues.
-
March 2022 by Imani ThePhoenix
I like filing with Mrs. Phyllis because she is knowledgeable and im comfortable with her. I feel assured they are done accurately and correctly
-
March 2022 by Jermaine Rowe
The wait time was long but the tax expert was very helpful.
-
February 2022 by Lemont Shepard
My tax preparer Miss Nakya Rainer was awesome she was on it from day one. She kept me informed throughout the entire process. I knew from the moment i read her bio on the website i was in good hands and with that being said i would like for Miss Rainer to officially be my personal tax preparer for the forseeable future. She was that good. Thank you for everything Miss Rainer.
-
February 2022 by Cordelia Young
Customer service was extremely polite and patient will be back
-
November 2021 by T.R. Baker
I appreciated the friendly, professional, and expedient way my taxes were prepared.
-
November 2021 by Karun Rao
Excellent service, best results ?
