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October 2023 by Jas Parks
I worked here and it wasn’t the best. The staff will treat you how ever they want. Literally there was only two nice staff working there everyone else including management was horrible.
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August 2023 by Rene Eason
VERY poor customer service. that lady that was working today 8/16 needs a training course on customer service. she's rude and don't know how to speak to a customer.
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July 2023 by My R.
Michelle was extremely phenomenal! She did a great deed by providing amazing customer service. She help me place my waters in my car. She deserves a raise, she went above and beyond! Keep up the great work Michelle.
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June 2023 by TRINA “NaturAlTea” SPEAK
Drive in to drop off in the drive thru service was great. My time to pickup was just a few hours and it was ready when I returned to pick up.
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April 2023 by Tee Tee
Every single time I fill or refill prescription at the lake city, Georgia location it's always an 8 -10 hrs wait from time doctor fax over prescription to time irs ready. I'm so tired of them. Gotta find another pharmacy. Gotta do better kroger!!
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April 2023 by Kiyonna Respress
Been going to them for years. Can't believe all the 1 stars I have no problem with them, from my kids and I drop off or call in prescriptions. I received a text message when it's ready go pick it up without any problems.
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April 2023 by Chris Deluca
Customer service at this pharmacy is second-to-none it's a pleasure to do business with people who are concerned for your health
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April 2023 by Crystal B
Shawn is the most ignorant, incompetent pharmacist I've ever encountered. Will definitely be taking my prescriptions elsewhere.
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February 2023 by Me That's Who
The pharmacy area is nasty and so is the personalities of customer service. Nasty spirited staff people and they talk to me any way they feel like. They make you feel like a criminal for needing to put in a prescription. I only need medication for a short term, unexpected ailment. Should I need something in the future I will never come to this store or another Kroger pharmacy just based off my experience with this store.
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February 2023 by Jackie Gaines
Pharmacy employees are rude and you have to stay on them about filling your medicine because they won’t do it at all. They need a whole new staff really
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October 2022 by Marion Ransby
Kroger pharmacy absolutely horrible they tell you your medicine is ready when you get to the pharmacy it's not ready customer service very rude
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October 2022 by rebellious beauty
This is by far the worst pharmacy they never have proscription ready, the lack of communication at the pick up and how just how that they the only pharmacy that doesn’t have certain proscription, I’m over it after I pick up my meds they will no longer get my service I will go to Walmart.
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August 2022 by Emily Cook
My mother is 81 years old and they never have her prescriptions ready when they say they will. Go to a different pharmacy.
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June 2022 by C Praise
Think twice about visiting this location. It's impossible to reach anyone by phone as the line rings repeatedly and nobody ever answers. It's impossible to refill prescriptions on their website because the site has inaccurate information. When visiting the Pharmacy in-person, there is always a long wait, and the staff members seem bothered when asking questions.
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February 2022 by ConstanceM Collier
Most Employee HaveBeen very helpful and polite at Pharmacy and on the floor registers! I gave 4 stars because my Prescriptions sent Electronically the same day as my doctor appointment,were not filled until I called a few days layer asking about them and one had not been order due to not in stock. Laterally, it took a whole week and I'm Thankful I called them. They didn't call me. Hopefully, that won't happen again. THANKS!
