Kroger is known for offering a wide selection of quality food and household products, including fresh produce, meats, seafood, dairy, and home goods. Customers appreciate the savings available through digital coupons, making shopping more affordable. Many shoppers have had positive experiences with friendly and helpful staff, like Dylan, who consistently provide great customer service. However, not all experiences have been positive. Some customers have encountered issues with long wait times at the guest care desk and a lack of knowledge about the store's digital app among certain staff. Positive remarks highlight the efficient self-checkout options and the helpfulness of employees like Ra'Kedra, who assisted with understanding the app. While some customers express frustration with specific staff attitudes and experiences, others note that individual employees, such as Charlotte and Jeremy, have gone above and beyond to provide excellent service. Overall, Kroger remains a popular choice for shoppers seeking a variety of products and savings, despite some mixed experiences with customer service.
In and out find what I was looking for,but they had a sign on the Duncan Hines milk creamy chocolate icing buy one get one free I paid for both of mine that's why I was advertisement but I ain't feel like going through the house so I went on about it
June 2025
I had a great experience at Kroger. Every time I come in, Dylan is always friendly and goes out of his way to assist. He’s consistently helpful and makes shopping here a lot easier. Appreciate the great customer service!
June 2025
I don’t like leaving 1 star reviews I know how damaging they are but somebody plzzzzzzz keep Bianca from behind the guest care desk… move like she don’t have a care in the world 😂😂currently standing here 20 mins I was 2nd in line lol 6 people behind me 🫣
