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March 2024 by Charlotte Mcmichael
It is a wonderful place? Found what I was looking for the some.
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March 2024 by rusty slaton
Just a so so place. It's a 24hr store and they wait till the busiest time of day to stock shelves. Most of the time you can't find the smaller carts. When it starts getting better they change management and it's screwed up again
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March 2024 by Jennifer Thomas
Very friendly employees. Only had to go look for a cart to use.
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March 2024 by Mo Ade
I was looking for Beetroot and could not find. I had been looking for a while and I got tired. I then decided to ask an Associate. I think her name was Christy. She was so very nice and helpful. She talked to Supervisor Bianca and they both assisted me and even had to get the very nice gentleman - Darryl involved. I got my beetroot and left the store in high spirits. They were awesome. Above and Beyond.
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March 2024 by Pat Baker
I am so impressed by this Kroger. Sooo much better than the one on Cleveland Avenue where I normally shop. Cleaner, better stocked, helpful personal!
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March 2024 by Cooley The Esthetician
The morning time managers don't have anyone working the cashiers so you can't use your wic even if your child has no food.
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December 2023 by Brandeis McGuire
I shop this location regularly because it's close to my house and I hate it... It needs help. The produce is always scarce and sketchy. They are regularly out of products that I've never struggled to find at other Kroger locations. The deli almost NEVER has anyone working and when they do, its attitude for days.I understand that this location serves predominantly Black and Brown people but corporate should be ashamed of how poorly managed this location is. Put some effort into providing the same quality service in minority neigborhoods that I KNOW Kroger is capable of because, right now, this store is not upholding your brand... and you are DEFINITELY losing money...P.S. I'm posting this review from the farmers market up the street... where they have produce that doesn't look like it fell off the back of someone's truck
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December 2023 by Schullar Robinson
This is my favorite store. This is only Kroger that I will go to for groceries.
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November 2023 by Diana Douglas
As long as you don't buy fresh produce and meat then it's good. I have gone in on several occasions and bought meat that was spoiled as well as bagged carrots that were slimey. They have a No refund policy in place since COVID.
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October 2023 by Shakela Andrews
Never again. I went to the store for my elderly grandmother who is in a wheelchair. I get everything on her list that she asked for, while putting the stuff on the belt, i tell the cashier that her food stamp card doesn’t slide. The cashier who was not friendly at all, never responded the only thing she asked me was did i have a Kroger plus card. Long story short she finish ringing everything up and i hand her the EBT card. She then ask me for my ID and tell me I cant use the card because my name not on it. WTH! So you mean to tell me no one can go to the store for people? I will no longer patronize this location I would rather drive 20minutes out the way to go to another Kroger!
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October 2023 by Dee Murray
Upper management should really find out why the people in the deli cold/hot refuse to wait on the customers and argue amongst themselves instead of helping the customers without a very bad attitude. Grown people…. Smh
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October 2023 by Quan Hammonds
This is my Main Kroger but i decided to make a review because They don't EVERRR have the stuff that's on the Weekly Digital Deals Like Neverer smh. I been to this store Everyday and they haven't had the items all week. What's the point of advertising it if you guys not gonna have it. Wasting my Time and Gas. I understand that's its while supplies last but Yall Never have the stuff
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October 2023 by Jane Smith
Don't expect any customer service at the customer service desk if you even bother to wait in the long line. Employees are lazy, rude, and unprofessional. Shop elsewhere.
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September 2023 by Robin H
I lived in the area for many years. This Kroger is awful and I will never go in there to shop. My husband and I went to buy a sandwich from the deli. We were told they didn’t sell pastrami or corn beef. Even tho it was in the case!!! And had to choose from Turkey or ham. I don’t eat either. So my husband decided to get turkey. When the deli lady took the sheet off the meat, flies were under there. She apologized and said they were having trouble with flies. Thennnnnn she did the unthinkable, she mashed the fly on the corner of the meat try. Unbelievable…. Kroger needs to do better. Revamp that whole store! Deli is too close to the front door. Or get something to control those flies. Won’t be back!
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August 2023 by Dorinda Ellis
Wow Kroger! Just wow! I don't know what is happening over there, but you guys have slid down the ratings scale.45 minutes, 6 calls and Still could not get someone on the phone to order a birthday cake. When I finally got someone to pick up in customer service, she told me to call back in 20 minutes or so, because all the managers are in a meeting! I asked if that is normal that a manager takes an order for a birthday cake, and she said "well, you just said you were transferred to bakery 3 times and no one answered!".... at that moment it occurred to me that even if I ordered a cake from their bakery, there was no reason to feel confident that it would be ready on the day I needed it!I hung up and called Publix. I got their bakery on the phone immediately, she was cheerful, polite and my cake will be ready when I arrive.This Kroger on Jonesboro Road has gone downhill from what it used to be. Soooo sad. Hopefully these 'Manager meetings' are a step towards fixing these issues..... jeeeeeze