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March 2024 by Darryl Bailey
Kida was very knowledgeable and patient. Provided me with great service
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March 2024 by Sorynthian
Quick and easy
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February 2024 by Glen Gramling
Kida gave me awesome service today
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December 2023 by Netta Daley
Thanks to Ms Kida she was awesome. Excellent customer service, very informative.
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September 2023 by Hailey Moore
Kida was amazing! Gave us all the info we needed and more as well as helping us find a bigger storage for just a bit more. Would highly recommend renting storage here!
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September 2023 by Vonstrosin
Kida was amazing. She helped us upgrade our storage unit. It was fast and simple.
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August 2023 by Christopher Mitchell
I had a great and awesome experience with Ms Kim. Knows her job very well.
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August 2023 by Benorise Hudson
Ms. Kim was AMAZING!!!!! Very detailed and helpful. AMAZING CUSTOMER SERVICE!!! I highly recommend Public Storage in Lake City, Georgia.
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July 2023 by Amber
First I want to say thank you to Ms. Lisa for her kind heart and truly looking out for her customers. I had an unfortunate experience happened where my belongings and my children’s belongings were abandoned by the account holder who I shared a unit with. My children’s and I’s stuff was then put up for sale at auction. One of the most valuable items was my children’s medical records folder that included very personal items. I immediately called the public storage location where my stuff was being held and I spoke to Ms. Lisa. I explained to her in great detail about what was going on and looking for any answers as to what I can do to retrieve the medical records. She was very considerate of my feelings. She wrote down my phone number , took down the description of the folder that my children’s medical records were in. She was staying on high alert for those records on my behalf and I truly appreciate her. She put her team on high alert about what was going on as well and kept me up to date on details regarding my children’s medical records. Even though my material items are no longer in my possession , the fact that I have someone looking out for my children’s personal property means so much to me. I say that to say this, if you do rent from this location, these workers are more than just employees. They truly care and try their best to keep everyone satisfied even through traumatic experiences. I thank Ms.Lisa for what you did for my children and I.
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July 2023 by Alexander Easterly
Ms. Kim was so much help to me getting my storage unit. Very knowledgeable and friendly.
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June 2023 by Lil Raheezy
Great Customer Service Skills, Miss Kim helped me out a lot, she deserves a raise for being such a good helping woman. Thanks again ?
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May 2023 by Empress Nkosi
very unprofessional business. assigned me a broken unit. the people in the office leave well before 5pm. i’ve tried to contact the property manager and left several voicemails to receive a call back no one has reached out to me. can never get a real person on the phone. asked for a refund receipt or a receipt of cancellation of my reservation the customer service specialist i finally got a chance to speak to after calling 10 times in the last 2 days says they cannot provide me documentation of refund or cancellation. Not to mention this place has rats. please store your valuable items elsewhere don’t waste your time or your money at this ran down poorly managed establishment
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May 2023 by Ejatu Jalloh
Ms. Kim is very professional and she took care of our needs and she make sure we have a better unit as supposed to the one we initially reserved online.
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May 2023 by octavia Thomas
Awesome experience!!! Exceptional made the process easily. Kim was such a kind person with positive attitude. Thanks Kim
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April 2023 by Charles Lewis
THANK YOU Miss Kim for the excellent service today. Some of the best service I received in a while. Thank you so much Ma.