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September 2023 by Cyndi Robertson
Took our boat for repair. Not only were they not able to fix it but they had it for almost a month. And left my boat uncovered so it is covered with mildew. Terrible service and care of someone's boat.
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August 2023 by Mike Geib
My wife and I had the pleasure of purchasing our first boat (Starcraft pontoon). After much research we ended up deciding to purchase from Lake Hartwell Marine. I worked with Beth Thomas. Beth was incredibly patient and exchanged many emails with me answering all my questions thoroughly. I also had the pleasure of talking to Jason Thomas as well. Both are great to work with ; experienced, knowledgeable, patient, and friendly. Happily took our pontoon to them for our 20 hour engine service and will continue to use Lake Hartwell Marine for our boating needs. Mike Geib
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February 2023 by James Riegler
I have a StarCraft pontoon purchased at another dealer that required some warranty service. Jason and Lake Hartwell Marine took care of me! They gather the info, submitted the claim, got approval, ordered the parts and did the repairs at my dock! Fantastic service. I’m a life long customer!
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September 2022 by Pouriya C
I don’t even know where to start with these guys/gals but they’re truly amazing. I purchased my StarCraft SLS3 from out of state and they just made it very easy. Their customer service is phenomenal. Being a first time boat owner they took their time and walked me through the entire pontoon to make sure I knew how to operate It. We even took it down to the lake for a test drive. These guys will go above and beyond to make sure you’re happy with your new toy. I have had my toon for almost a year now and I love it!
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August 2022 by Gail Morgan
Beth and Jason were awesome to work with as we made our pontoon purchase. They answered our questions quickly, launched the boat for the first time to show us all about it, and followed up to see how we were doing. I highly recommend Lake Hartwell Marine!
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July 2022 by Bill Daniel
Good clean storage and safe
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January 2022 by Pouriya Chenari
I don’t even know where to start with these guys/gals but they’re truly amazing. I purchased my StarCraft SLS3 from out of state and they just made it very easy. Their customer service is phenomenal. Being a first time boat owner they took their time and walked me through the entire pontoon to make sure I knew how to operate It. We even took it down to the lake for a test drive. These guys will go above and beyond to make sure you’re happy with your new toy. I have had my toon for almost a year now and I love it!
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September 2021 by Andrew Ivey
I ordered a new Yamaha outboard for my center console, and despite the shortage due to the pandemic, Jason got what I needed and then gave excellent guidance and service for the install. I am pleased with the performance, price and service. I will be back for more accessories as I continue to customize my boat.
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June 2021 by Chuck Collinsworth
Jason and the crew are amazing!!! Wonderful people to work with, says what he does and does what he says!!! Great customer service.
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March 2021 by Wayne Maynard
This place is absolutely beautiful you just got to go but you got to make sure if you're going to put your boat out there go to the you got to find a state-built slip and then you can go out if so amazing so beautiful but the other slips they cost you money to doc
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October 2020 by Eric Boye
Jason and team inspected a used boat we were interested in, and completed the repairs needed as well. We had a great experience working with them. They're very knowledgeable and friendly/helpful through the entire process. Highly recommend!
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September 2020 by Stanton Porter
I bought a new Tidewater boat with Lake Hartwell Marine. Jason and everyone there had great service, were not your typical pushy salesmen and delivered a great product. The price was great and it was always easy to talk to Jason any time I had questions during the process. I would highly recommend anyone looking to buy a new go to go with Lake Hartwell Marine.
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July 2020 by Tamara Boyd
In my search for a new boat I talked & went to several different marinas. Lake Hartwell Marina was the first stop on my list of places. After looking at different places I went back to Lake Hartwell to purchase our boat! Jaime went above and beyond to show us every little detail on every boat on the lot! Jason was also super helpful! The day we purchased our boat they came out to the lake, after we called to ask a question. Jason sent someone in service right out to meet us just to make sure we where good! I can’t tell you how pleased we are with the service we have received from these guys! They are KNOT your typical boat salesman! Let me just say they are the best in this area!
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April 2020 by Kellie Rodman Jones
This is the only place I will even consider taking our Pontoon to. The service is excellent; the rates are very fair. And they do an excellent job on everything. We had our boat at a slip and it got really dirty -- lots of bird mess and we really needed a cover but didn't have one -- so the seats were filthy; it was in bad shape. And oh my goodness, they detailed it and it looks brand new. I was so very impressed and so happy with the detailing. And it is running better and they fixed my problem with the hubs' fish finder as well! Highly recommend!!!
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October 2019 by Corey O.
This place is nothing but a bunch of crooks and rip off artist do not take your boat here!!! I stored my boat here this year and the shop is in the front of the storage area. I had a fuel pump issue which I knew & I didn't have time to fix it myself so I went to the shop and ask him to replace the fuel pump if he saw anything else let me know. when I went to pay for my fuel pump I noticed a tear in my vinyl which the owner said was there before when he got the boat which is a lie but you can't win that argument. At that time he told me that my exhaust was running 50° hotter on the starboard side and that he wouldn't run the boat without getting the exhaust fixed I took the boat out anyway. My family and I take the boat out on the lake and it starts but won't go over 5 miles an hour and sounds awful So I take the boat back to my fathers house and he and I found that they swapped the #2 and #8 distributor wires and they also shoved grass and hay down in the bilge exhaust so that it wouldn't pump the water out of the boat!!!!
